SOURCE: Merced Systems, Inc.

July 08, 2010 08:00 ET

Merced Systems Receives 2009 Communications Solutions Product of the Year Award

Merced Intelligence Recognized by Leading Industry Publication for Outstanding Innovation

REDWOOD SHORES, CA--(Marketwire - July 8, 2010) -  Merced Systems, Inc., the leading provider of Sales Performance Management and Service Performance Management software and solutions, announced today that Technology Marketing Corporation (TMC) has named Merced Intelligence, the company's suite of innovative analytic applications for the customer acquisition and retention lifecycle, as a recipient of a 2009 Communications Solutions Product of the Year Award.

"It is an honor to receive this award for the fifth year in a row and we appreciate being recognized as an innovator for companies trying to improve performance across their sales and service teams," said Mark Selcow, president, Merced Systems, Inc.

Merced Intelligence provides executives, managers and analysts with a powerful tool to uncover opportunities that can reduce costs, identify execution gaps, and drive targeted improvement campaigns for selling and/or customer satisfaction. Merced Intelligence's rebuilt applications for both sales and service is available on-demand or for on-premise deployment and is fully integrated into Merced Performance Management Suite which has more than 600,000 licenses deployed worldwide throughout a range of industries including banking, insurance, telecommunications, travel, and consumer electronics. The software provides Fortune 500 organizations with a comprehensive set of tools to increase revenues, reduce operational costs, and improve the customer experience across sales and service teams.

"Merced Systems has been recognized with a 2009 Product of the Year Award for their admirable efforts in the advancement of data communications," said Rich Tehrani, CEO, TMC. "Merced Intelligence has shown benefits for its customers and provides ROI for the companies that use it. Congratulations to the entire team at Merced. I look forward to more innovative solutions from them in the coming year."

The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2008 through March 2009 were chosen as winners of the Communications Solutions Product of the Year Award.

The 2009 Communications Solutions Product of the Year Award winners are published on the INTERNET TELEPHONY and Customer Interaction Solutions Web site.

About Merced Systems
Merced Systems is the leading provider of Sales Performance Management and Service Performance Management applications focused on improving operational effectiveness of sales forces and service organizations across a range of vertical industries. Merced Systems' award-winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past seven years. Merced Systems is a privately held company headquartered in Silicon Valley and London, with major customers in 20+ countries worldwide. For more information on Merced Systems, please visit www.mercedsystems.com.

About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces ITEXPO; 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).

For more information about TMC, visit www.tmcnet.com.

Contact Information

  • Merced Systems Contact:
    Leigh Anne Varney
    Varney Business Communication
    415.387.7250
    Email Contact

    TMC Contact:
    Jan Pierret
    Marketing Manager
    203.852.6800, x228
    Email Contact