Callcredit Information Group

Callcredit Information Group

September 16, 2013 01:00 ET

Merligen Investments Use Callcredit's Litigation Scorecard as an Integral Part of Their Collections Strategy

LEEDS, UNITED KINGDOM--(Marketwired - Sept. 16, 2013) - Debt purchasers, Merligen Investments, have chosen Callcredit Information Group to develop and build a bespoke litigation scorecard to gain greater insight into customer's affordability and propensity to pay.

With extensive debt purchase experience, Merligen specialise in debt collection for a number of sectors including utilities, home shopping and financial services. Callcredit have supplied Merligen with a unique scorecard which combines key elements of an individual's credit file to deliver a comprehensive picture of the individual's credit position and ability to pay.

The information provided by the scorecard will allow Merligen to make more informed decisions centred on a customer's ability to pay and will form an integral part of the collection process. The scorecard assesses the individual's overall commitments, including their income as well as an evaluation of their secured assets. By understanding these factors Merligen are able to determine the most suitable and appropriate collection strategy in order to recover the debt.

Simon Jones, Managing Director, Merligen Investments Limited commented "Having worked with Callcredit for a number of years we know the power of their data and how their litigation scores perform. The decision to partner with Callcredit to build and deploy a litigation scorecard was easy as we have the confidence and experience that it will deliver the results we want. Merligen Investments are Specialists in our field, the scorecard and the data allows us to realise the potential of our assets and ensure a focused approach to each individual account based on their credit profile. "

Alistair Kay, Senior Business Development Manager, Callcredit added "Household incomes remain tight and there is increasing regulatory attention within the collections sector. Our litigation scorecard will enable Merligen to assess a customer's income and affordability on an on-going basis ensuring that the optimum collections strategy for each account is deployed. Importantly, it identifies those customers who might be overcommitted or stretched which help to ensure that a customer is not committed to repayment plans they cannot afford"

About Callcredit Information Group -

Callcredit Information Group's leading approach to deploying consumer information brings together experts across the fields of credit referencing, marketing services, interactive solutions and consultative analytics to provide clients with a range of innovative and effective products to discover new customers and to engage with current customers to optimise and increase profitability.

Products include award-winning fraud verification tools and database solutions to positively verify consumers, global operations to help expand businesses into new markets, digital solutions to improve the overall journey consumers make during interaction with a brand, customer handling to ensure consumer satisfaction at all levels and consumer marketing data and segmentation to improve understanding and targeting of customers and prospects.

Callcredit also offers products to assess a customer's credit risk and affordability and its experts in collections and recoveries provide tailored debt recovery and tracing tools. The company's market analysis and network planning function helps organisations develop profitable retail networks, and its tools in multi bureau, analytics and metrics work to provide fully assessed bureau data.

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