SOURCE: MessageOne

March 15, 2007 11:00 ET

MessageOne Aces Evaluation by Educational Testing Service

Selected by World's Top Testing Organization for Email Continuity and Emergency Notification Solutions

AUSTIN, TX -- (MARKET WIRE) -- March 15, 2007 -- ETS, the most trusted provider of research-driven educational products and services, has selected MessageOne to provide email continuity and emergency notification services.

The world's foremost educational testing organization, ETS develops, administers and scores more than 24 million tests annually in more than 180 countries and 9,000 locations worldwide. Because ETS has a complex and widely dispersed operation, it is critical that the organization is able to maintain email continuity and effective, real-time communications during emergencies and crises. Following an extensive evaluation of email continuity and emergency notification solutions, ETS picked MessageOne's EMS Email Continuity™ and AlertFind™ for emergency notification.

MessageOne provides award-winning managed services to ensure that mission-critical applications, email and data are always available, no matter what system fails or disaster strikes. The company also offers today's most powerful emergency notification system and email archiving service. MessageOne is the only vendor offering both email continuity and emergency notification as an integrated solution, solving both business needs and simplifying the end users' experience.

All Roads Lead to MessageOne for Email Continuity

"ETS's email system must be fail-safe under all circumstances, because it is the backbone of our daily business," said Tim Mathews, Director of Risk Management and Corporate Security at ETS. "I knew MessageOne had a great reputation, but when every technology provider we contacted recommended an email continuity solution powered by MessageOne, the decision to work directly with the firm was a very easy one to make -- all roads led us to MessageOne."

When an organization's primary Microsoft Exchange or Lotus Notes email system fails, an administrator activates MessageOne's EMS Email Continuity for immediate access to a fully integrated standby email system. Unlike other high availability solutions, EMS Email Continuity is immune to database corruption and Windows viruses. It is the only solution that offers complete email protection, costs a fraction of other less-effective options, and can be installed in as little as an hour. ETS now is able to ensure 60-second continuity of email service, including access to contacts and calendar information in a manner that is transparent to end-users. Users simply continue working via email on the EMS system anywhere they have Internet access, even from BlackBerry devices.

AlertFind Enables Timely Communication During Crises

In the event of an emergency, an ETS administrator can activate AlertFind, a direct, two-way communication channel for reaching large numbers of employees and other constituents quickly and efficiently. AlertFind enables ETS to:

--  Simultaneously and automatically send alerts to thousands of
    recipients to inform them of crises and provide information on next steps;
--  Immediately bridge emergency managers into conference calls with the
    push of a single button;
--  Know in real time whether the notifications have been delivered and
    acknowledged by recipients;
--  Escalate the notification process (if the first method of contact does
    not work, the system automatically uses all available alternate
    communication channels based on each individual's profile home phone, cell
    phone, email, wireless email device, pager, etc.); and
--  Use intelligent polling, a survey feature, to find out whether
    employees are safe or need help and/or other support.

"ETS has tremendous impact everyday all over the world -- not only on its own employees but on millions of students and schools, including colleges and universities," said Satin Mirchandani, CEO of MessageOne. "With MessageOne, ETS's email system is always available to these constituents, and the organization is equipped to communicate effectively during emergencies -- everyday, around the clock and throughout the world."

About MessageOne

Headquartered in Austin, Texas, MessageOne is the leading provider of managed services for email management, archive and business continuity. The company's Email Management Services (EMS) provides comprehensive email archiving, continuity, recovery, security and storage management for enterprise email systems. In addition, MessageOne's AlertFind™ provides guaranteed emergency notification and escalation to help companies protect their employees during any crisis or disaster. Millions of users around the world depend on MessageOne for its award-winning managed services. For more information, please visit

About ETS

ETS is a nonprofit institution, whose mission is to advance quality and equity in education by providing fair and valid assessments, research and related services for all people worldwide. In serving individuals, educational institutions and government agencies around the world, ETS customizes solutions to meet the need for teacher professional development products and services, classroom and end-of-course assessments, and research-based teaching and learning tools. Founded in 1947, ETS today develops, administers and scores more than 24 million tests annually in more than 180 countries, at over 9,000 locations worldwide. For more information, please visit

Contact Information

  • For more media information, contact:
    Susie Tull
    Vice President, Corporate Communications
    MessageOne, Inc.
    Phone: 512-652-4500
    Email: Email Contact

    Lisa Hendrickson
    Public Relations
    MessageOne, Inc.
    Phone: 516-767-8390
    Email: Email Contact