CHICAGO, IL--(Marketwire - October 21, 2009) - SUPERCOMM 2009 -- Only six months after
Metaswitch Networks formed the
Metaswitch Innovators
Community, more than 500 people from 200 companies have joined the
program and quickly generated applications that process billing records,
improve Web-based customer service and enhance diagnostic reporting.
The Metaswitch Innovators Community is uniquely positioned as a social
networking site for VoIP application development. The site is built to
promote constant interaction between Metaswitch engineers, customers and
third party developers, where members share in-depth technical information
and experiences, APIs, completed code and applications, interactive
tutorials, evaluation tools, blogs and discussion forums.
"This was never about granting limited access to a few APIs and some of our
documentation," said John Lazar, CEO of Metaswitch. "What we have done in
fact is to give direct access to the Metaswitch engineering team and our
community of collaborative third parties, creating a highly focused, social
networking environment. As a result, the level of interaction, learning and
output has been staggering."
New York competitive local exchange carrier (CLEC) Public Interest Network
Services (PINS) is typical of the community members. PINS posted open
source code that allows Metaswitch administrators to aggregate diagnostic
call logs so that they can be parsed quickly and easily.
"Whether through the annual Forum events, User Group, or more regional
meetings, I think every Metaswitch customer feels part of a strong
community," said David Birnbaum, CEO for PINS. "The Innovators Community
extends that feeling online, and enables true collaboration -- with real
benefits for the business bottom line, and for subscribers who gain new
applications. It really is a win-win-win."
Neil Collins, director of the Innovators Community at Metaswitch, adds,
"With the Metaswitch Innovators Community, we are taking the relationship
between the vendor and the customer to the next level... We're not working
together as a simple commercial relationship, but rather as a community."
See Neil and other collaborators in a video overview:
www.metaswitch.com/Innovators.
About Metaswitch Networks
Metaswitch Networks is a leading provider of carrier systems and software
solutions that are powering the migration of communications networks to
open, packet-based architectures. Hundreds of network operators worldwide
depend on its Carrier Systems Division for reliable, scalable session
control, media gateway and application/feature server solutions to enable
compelling revenue-generating services. Its Network Protocols Division
develops high performance, portable software components that are integrated
into the products of the world's leading communications equipment
manufacturers. For more information, please visit
www.metaswitch.com.
Copyright © 2009 Metaswitch Networks. "Metaswitch" is a registered
trademark. Brands and products referenced herein are the trademarks or
registered trademarks of their respective holders.
Contact Information: Contact:
Carol Daniels
Metaswitch Networks
+1 (510) 589-5074
chd@metaswitch.com
Carmen A. Harris
Connect2 Communications
+1 (919) 554-3532 ext. 5
carmen@connect2comm.com