SOURCE: Los Angeles World Airports

Los Angeles World Airports

September 17, 2009 17:19 ET

Mexicana Airlines Relocates to New Check-In Counters in Tom Bradley International Terminal at LAX

LAX's Busiest Foreign Flag Carrier Unveils New Corporate Logo

LOS ANGELES, CA--(Marketwire - September 17, 2009) - Los Angeles World Airports (LAWA) and Mexicana Airlines today celebrated the relocation of the air carrier's passenger check-in counters to the Upper/Departures Level of the Tom Bradley International Terminal (TBIT) at Los Angeles International Airport (LAX). The move marked the completion of renovations to all of the terminal's 180 airline check-in counters, as well as to other portions of the lobby -- a significant milestone in the terminal's three-year, $752.5-million renovation program.

"Nine million passengers process through the Tom Bradley International Terminal annually," said Gina Marie Lindsey, LAWA executive director. "The improvements in appearance, user friendliness and passenger convenience all contribute to creating positive first and last impressions these travelers have of Los Angeles."

Mexicana's 12 new ticketing counters are located in Aisle C. They feature brighter, energy-saving lighting; upgraded check-in systems; new video displays providing up-to-the-minute flight status; and an overall sleek, sophisticated look. The ticketing counters also display Mexicana's new turquoise and dark blue corporate colors and logo with free-flowing visuals.

"Mexicana's new color scheme reflects the solidity and reliability of this iconic brand," said Adolfo Crespo, Mexicana Airlines vice president of corporate communications & customer service. "The logo alludes to the accessibility and flexibility of a modern, innovative company based on the business philosophy toward customer service."

To ensure Mexicana passengers arrive at its new location without delay and confusion, LAWA and Mexicana installed special interior signage on both the Lower/Arrivals Level and Upper/Departures Level, as well as in the parking structures. Exterior signage on Century and Sepulveda Boulevards, 96th Street, and throughout the Central Terminal Area will also assist motorists in finding the new location. LAX's AiRadio 530 AM traveler information station will broadcast announcements to advise travelers before they reach the airport. For the next few months, Mexicana staff will be placed on both levels of the terminal to direct travelers to and from their new ticketing counters.

Mexicana Airlines was the first airline to establish LAX as an international airport 73 years ago, and today is the airport's busiest foreign flag carrier, with 15 daily flights carrying more than 1.3 million travelers annually.

The Tom Bradley International Terminal Renovation Project is considered the largest individual project in Los Angeles City's history. The significant upgrades to TBIT are expected to help LAX retain its competitiveness as the premier West Coast international gateway, especially to the Asia-Pacific Region. Because construction work is being performed while the terminal is fully operational, the project is also considered one of the most complex among U.S. airports.

Mexicana's temporary relocation of its passenger and luggage check-in operations to the Lower/Arrivals Level in April 2007 allowed an entire row of counters to be taken out of service at one time so that renovations to TBIT's ticketing counters could be phased in.

Nearly 35 airlines operate at the Tom Bradley International Terminal and more than nine million travelers pass through the terminal annually.

LAWA is the Los Angeles city department that owns and operates a system of three airports: LAX, LA/Ontario International (ONT) and Van Nuys (VNY). With 59.8 million passengers last year, LAX is the sixth busiest airport in the world and third in the U.S.

Contact Information

    Theresa Bravo
    (310) 258-0395

    Katherine Alvarado
    (424) 646-5260