SOURCE: Microlog Corporation

June 20, 2008 08:00 ET

Microlog Wins Contract From Redstone Arsenal for Service First® Upgrade

GERMANTOWN, MD--(Marketwire - June 20, 2008) - Microlog Corporation (PINKSHEETS: MLOG), a Germantown, Maryland-based technology leader in Integrated Voice Response (IVR) and Computer Telephony Integration (CTI) solutions for the Government, Healthcare and lotteries, has been awarded a contract from the Redstone Arsenal to upgrade their patient appointment system at Fox Army Health Center. Based in Huntsville, Alabama, Redstone Arsenal is an element of the Army Material Command. The contract calls for a system upgrade and expansion, along with the addition of Microlog's TeleReminder™, a multimedia outbound follow-up, reminder and messaging service, and the Automated Prescription Refill System®, a prescription refill service available 24 hours a day, seven days a week on the web or by phone. Additionally, Microlog will also be adding Laboratory and Radiology Results capabilities and configurations to support a number of wellness initiatives.

"This is the second major project that we have completed for Redstone Arsenal and are delighted to continue to serve this important customer," stated Richard E. Meccarielli, President and CEO, Microlog Corporation. "The true test of a customer's satisfaction with your products and services is to be asked back for another project."

The Fox Army Health Center delivers health care services to a population that exceeds 60,000 beneficiaries in the Tennessee Valley Area. Services include outpatient care in Family Medicine, Internal Medicine, Pediatrics, Optometry, Physical Therapy, Behavioral Medicine and Preventive Medicine. They also provide a robust Pharmacy Service and limited diagnostic services in Laboratory and Radiology.

About Microlog

Microlog Corporation designs, implements and services patented software applications that enhance the productivity of the customer contact center experience, as well as provides consultation on a variety of system integration options. The company's services encompass the migration of e-commerce into the traditional call center environment by Web enablement. Microlog's award winning products support this Web enablement, as well as supporting all inbound and outbound media, telephone, e-mail, fax, and Web for contact centers.

Contact Information

  • For further information about Microlog's products and solutions, please
    contact:
    Janet Turner
    VP of Sales and Marketing
    301.540.5514
    Email Contact