SOURCE: Microlog

July 01, 2008 11:28 ET

Microlog Wins Contract From Virginia Lottery for System Upgrade

GERMANTOWN, MD--(Marketwire - July 1, 2008) - Microlog Corporation (PINKSHEETS: MLOG), a Germantown, Maryland-based technology leader in Integrated Voice Response (IVR) and Computer Telephony Integration (CTI) solutions for the Government, Healthcare and lotteries, has been awarded a contract from the Virginia Lottery. This award includes upgrades to the current Microlog IVR system hardware, software and operating systems. Reporting, monitoring, and redundancy within the upgraded system will also be enhanced. For the first time, it includes the addition of Spanish as a second language within the architecture. The upgrades, expected to be operational before the end of the 2008 calendar year will bring Lottery players an even more customer friendly experience. Microlog has been the chosen vendor for the Virginia Lottery since 1998.

"Microlog has been with the Virginia Lottery since shortly after the lottery's inception," stated Richard E. Meccarielli, President and CEO, Microlog Corporation. "Over the last ten years we have worked with them to provide numerous changes and enhancements to meet their growing needs and look forward to our continued working relationship."

Since 1999, all Virginia Lottery profits have been designated solely to K-12 public school education in the Commonwealth. In that time, the Lottery has turned over more than $3.4 billion for Virginia's public schools, currently representing about 7 percent of annual state funding for public education in Virginia. In 19 years, the Lottery has awarded more than $10 billion in prizes to players and more than $1 billion in retailer commissions.

About Microlog

Microlog Corporation designs, implements and services patented software applications that enhance the productivity of the customer contact center experience, as well as providing consultation on a variety of system integration options. The company's services encompass the migration of e-commerce into the traditional call center environment by Web enablement. Microlog's award winning products support this Web enablement, as well as supporting all inbound and outbound media, telephone, e-mail, fax, and Web for contact centers.

Contact Information

  • For further information about Microlog's products and solutions,
    please contact:
    Janet Turner
    VP of Sales
    301.540.5514
    Email Contact