SOURCE: MessageOne

February 27, 2007 10:18 ET

Microsoft Awards Additional Elite Technical Competency Certifications to Gold Certified Partner, MessageOne

Business Continuity Leader's In-Depth Technical and Business Expertise in Microsoft Products Enhances Already Strong Customer Support

AUSTIN, TX -- (MARKET WIRE) -- February 27, 2007 -- MessageOne, the leading global provider of business continuity and email management solutions, today announced that it has augmented its elite status as a Microsoft Gold Certified Partner by achieving two more competencies within the Microsoft Partner Program.

The competency certifications are in Advanced Infrastructure and Networking Infrastructure Solutions and demonstrate in-depth technical and business expertise in these specialized areas. Already recognized as the market-leader for support, MessageOne now will be able to provide customers with an even higher level of expertise and support related to Microsoft products and services including Microsoft Exchange.

Microsoft Gold Certified Partners are the elite Microsoft Business Partners who earn the highest customer endorsement. According to a 2005 IDC study, Microsoft partners who achieved an Advanced Infrastructure Competency outperformed comparable industry benchmarks in 12 out of 14 key performance indicators, including service fulfillment.

MessageOne provides award-winning business continuity managed services to ensure that mission-critical applications, email and data are always available no matter what system fails or disaster strikes. The company also offers the most powerful email archiving service and emergency notification system currently available. MessageOne's EMS Email Continuity product offers immediate access to a fully integrated standby email system when an organization's primary Microsoft Exchange® (or Lotus Notes®) email system fails.

Superior Technical Support Utilizes Microsoft Expertise

"Working closely with Microsoft and continually achieving new Microsoft competencies offers tremendous benefits for both MessageOne and our customers -- we are in an elite position to take advantage of early access to technology tools and resources that ensure our solutions are up-to-date and compatible with important Microsoft technologies," said Satin Mirchandani, MessageOne's president and CEO. "In addition, this means that our MessageOne support professionals are highly trained and knowledgeable about Microsoft products, and can tap into a direct line to Microsoft so our customers receive 24/7 technical support that extends far beyond MessageOne solutions."

For example, when a large insurance industry customer accidentally deleted files on its Exchange server, the organization was unable to retrieve them from its email back-up system or archives, due to configuration errors. A MessageOne support professional nimbly solved the problem, averting a potential email disaster. According to the customer, the MessageOne employee's knowledge of Microsoft Exchange and his ability to resolve the problem saved the company hours of work and aggravation.

Competencies Demonstrate In-Depth Technical Knowledge

Microsoft Gold Certified Partners have the knowledge, skills, and commitment to help implement technology solutions that match a customer's exact business needs. Partners have passed the highest level of requirements from Microsoft and handled the most robust, efficient and scalable implementations of Microsoft technologies in demonstrated enterprise customer deployments or an on-site Microsoft assessment.

To achieve the Advanced Infrastructure Solutions Competency, Microsoft requires a partner to meet stringent requirements in areas that include hosting, storage and systems management. MessageOne qualified due to its high-level expertise with Microsoft Exchange and the technology involving its use, migration and deployment. The Networking Infrastructure Solutions Competency is earned by demonstrating expertise in the design, deployment and customization of networking infrastructure solutions using Windows Server 2003 and Windows Small Business Server 2003 technologies.

About MessageOne

Headquartered in Austin, Texas, MessageOne is the leading provider of managed services for email management, archive, and business continuity. The Company's Email Management Services (EMS) provides comprehensive email archiving, continuity, recovery, security, and storage management for enterprise email systems. In addition, MessageOne's AlertFind™ provides guaranteed emergency notification and escalation to help companies protect their employees during any crisis or disaster. More than 1,200 customers around the world depend on MessageOne for its award-winning managed services. For more information, please visit

Contact Information

  • For more media information, contact:
    Susie Tull
    VP Corporate Communications
    (512) 652-4500, x. 372
    Email Contact

    Lisa Hendrickson
    Public Relations
    (516) 767-8390
    Email Contact