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Microsoft Awards Additional Elite Technical Competency Certifications to Gold Certified Partner, MessageOne
Business Continuity Leader's In-Depth Technical and Business Expertise in Microsoft Products Enhances Already Strong Customer Support
| Source: MessageOne
AUSTIN, TX -- (MARKET WIRE) -- February 27, 2007 -- MessageOne, the leading global provider of
business continuity and email management solutions, today announced that it
has augmented its elite status as a Microsoft Gold Certified Partner by
achieving two more competencies within the Microsoft Partner Program.
The competency certifications are in Advanced Infrastructure and Networking
Infrastructure Solutions and demonstrate in-depth technical and business
expertise in these specialized areas. Already recognized as the
market-leader for support, MessageOne now will be able to provide customers
with an even higher level of expertise and support related to Microsoft
products and services including Microsoft Exchange.
Microsoft Gold Certified Partners are the elite Microsoft Business Partners
who earn the highest customer endorsement. According to a 2005 IDC study,
Microsoft partners who achieved an Advanced Infrastructure Competency
outperformed comparable industry benchmarks in 12 out of 14 key performance
indicators, including service fulfillment.
MessageOne provides award-winning business continuity managed services to
ensure that mission-critical applications, email and data are always
available no matter what system fails or disaster strikes. The company also
offers the most powerful email archiving service and emergency notification
system currently available. MessageOne's EMS Email Continuity product
offers immediate access to a fully integrated standby email system when an
organization's primary Microsoft Exchange® (or Lotus Notes®) email
system fails.
Superior Technical Support Utilizes Microsoft Expertise
"Working closely with Microsoft and continually achieving new Microsoft
competencies offers tremendous benefits for both MessageOne and our
customers -- we are in an elite position to take advantage of early access
to technology tools and resources that ensure our solutions are up-to-date
and compatible with important Microsoft technologies," said Satin
Mirchandani, MessageOne's president and CEO. "In addition, this means that
our MessageOne support professionals are highly trained and knowledgeable
about Microsoft products, and can tap into a direct line to Microsoft so
our customers receive 24/7 technical support that extends far beyond
MessageOne solutions."
For example, when a large insurance industry customer accidentally deleted
files on its Exchange server, the organization was unable to retrieve them
from its email back-up system or archives, due to configuration errors. A
MessageOne support professional nimbly solved the problem, averting a
potential email disaster. According to the customer, the MessageOne
employee's knowledge of Microsoft Exchange and his ability to resolve the
problem saved the company hours of work and aggravation.
Competencies Demonstrate In-Depth Technical Knowledge
Microsoft Gold Certified Partners have the knowledge, skills, and
commitment to help implement technology solutions that match a customer's
exact business needs. Partners have passed the highest level of
requirements from Microsoft and handled the most robust, efficient and
scalable implementations of Microsoft technologies in demonstrated
enterprise customer deployments or an on-site Microsoft assessment.
To achieve the Advanced Infrastructure Solutions Competency, Microsoft
requires a partner to meet stringent requirements in areas that include
hosting, storage and systems management. MessageOne qualified due to its
high-level expertise with Microsoft Exchange and the technology involving
its use, migration and deployment. The Networking Infrastructure Solutions
Competency is earned by demonstrating expertise in the design, deployment
and customization of networking infrastructure solutions using Windows
Server 2003 and Windows Small Business Server 2003 technologies.
About MessageOne
Headquartered in Austin, Texas, MessageOne is the leading provider of
managed services for email management, archive, and business continuity.
The Company's Email Management Services (EMS) provides comprehensive email
archiving, continuity, recovery, security, and storage management for
enterprise email systems. In addition, MessageOne's AlertFind™ provides
guaranteed emergency notification and escalation to help companies protect
their employees during any crisis or disaster. More than 1,200 customers
around the world depend on MessageOne for its award-winning managed
services. For more information, please visit www.messageone.com.