SOURCE: FrontRange Solutions

FrontRange Solutions

April 12, 2011 09:00 ET

MILESTONE Technologies, Inc. Selects FrontRange's SaaS2 Cloud Solution for Service Management Needs

PLEASANTON, CA--(Marketwire - Apr 12, 2011) - FrontRange Solutions, the leading provider of IT Service Management, IT Asset Management and Customer Service Management solutions for both premise and cloud environments, today announced that MILESTONE Technologies, Inc., a global service provider that solves their clients' business IT problems through engineering and technology, has selected FrontRange's SaaS2 cloud solution for its service management needs.

MILESTONE, headquartered in Fremont, California, serves a broad range of technology, manufacturing, and finance organizations. MILESTONE is initially deploying the FrontRange cloud solution to support their internal service management needs. MILESTONE selected FrontRange's cloud solution for the extensive feature set and the flexibility to customize the SaaS2 solution based on real-life service desk experiences and the desire to implement in various IT environments.

"After a careful evaluation of many different solutions, we selected FrontRange as the most robust IT Service Management (ITSM) provider to standardize our service management offering," said Tony Silveira, executive vice president at MILESTONE. "In addition to deploying the FrontRange cloud solution for our own users, we also plan to use this solution to support many of our clients through our Managed Services offering."

FrontRange's cloud solution includes comprehensive service management, service catalog and asset management capabilities. The SaaS2 cloud solution delivers comprehensive IT best practices and an Information Technology Infrastructure Library (ITIL) framework for immediate and measurable benefits. Based on an advanced Web 2.0 multi-tenant platform and architected specifically for the Internet, FrontRange delivers a broad range of IT applications via the cloud including Helpdesk, Service Management, Asset Management and Service Catalog.

For more information, please visit http://www.frontrange.com, or for a flash demo of the product please visit http://www.frontrange.com/resources/demos/saas/demo/.

About MILESTONE Inc.
Milestone Technologies, Inc. (MILESTONE) is a leading supplier of engineering and technology products and services, operating in over 30 countries worldwide across a broad range of Fortune 1000 clients. For more information, please visit www.milestonepowered.com.

About FrontRange Solutions
FrontRange is a leading provider of powerful and affordable IT Service Management, IT Asset Management, and Customer Service Management solutions. These solutions enable IT and Services Transformation by providing Enterprise-class capabilities that deliver fast time to benefit, high ease of use, and rapid return on investment. With an award winning tradition and recognized as a leader by industry analysts, FrontRange's products and solutions are used by over 13,000 customers in more than 80 verticals and 45 countries to quickly improve interactions with external and internal clients and achieve better business results. For more information, call 800.776.7889, visit www.frontrange.com or follow us on Twitter @frontrange or @FrontRangeSols.