Canada Revenue Agency

Canada Revenue Agency

April 17, 2012 17:02 ET

Minister Shea Promotes the New My Business Account Enquiries Service

TORONTO, ONTARIO--(Marketwire - April 17, 2012) -

Editors note: A photo is included with this press release on Marketwire's website.

The Honourable Gail Shea, Minister of National Revenue, and the Honourable Maxime Bernier, Minister of State (Small Business and Tourism), announced today that it is now even easier for businesses to get information they can count on from the Canada Revenue Agency (CRA). Starting today, businesses, their employees, or representatives can ask the CRA account-specific, tax-related questions through My Business Account and the CRA will answer them online and in writing, within a given time period -it's that easy!

"Our Government made a commitment to reducing red tape for businesses. The new My Business Account Enquiries Service is just one way we have made it easier for businesses to interact with the CRA," said Minister Shea. "Simply put, this new service allows business owners the confidence that within a reasonable timeframe, they will receive a clearly written answer based on the information they provide, that they can rely on."

As well, the Minister highlighted an important and welcome tax relief measure from Economic Action Plan 2012, namely, the extension of the Hiring Credit for Small Business. Just like in 2011, this credit:

  • helps offset the cost of hiring new employees;
  • puts up to $1,000 back into the accounts of Canadian businesses; and
  • is automatically applied when the 2012 T4 information return is filed, requiring no additional paperwork for employers to complete.

"CRA's online services for business is a promising step to cut government red tape for entrepreneurs," said Minister Bernier. "By providing entrepreneurs with the tools they need, entrepreneurs will spend less time struggling with burdensome red tape and more time doing what they do best: creating jobs and wealth for our country."

Minister Shea also highlighted some other initiatives which will reduce the burden on small business. The CRA also recently launched a Web page where businesses can access all available online options for managing their tax information. In one place, businesses can file, review, register, make a request, change or calculate. Check out the one-stop-shop at


National Revenue Minister Gail Shea, accompanied by MP Lois Brown (Newmarket-Aurora) today visited the ART Square Gallery and Café to introduce the new Enquiries service for businesses accessible through My Business Account. She was also joined by Canadian Federation of Independent Business President and CEO Catherine Swift. Starting in April 2012, Businesses or their representatives/employees can ask the CRA tax-related questions specific to their account, and the CRA will respond to them online, in writing.

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Contact Information

  • Nancy Bishay
    Director of Communications
    Office of the Minister of National Revenue

    Noel Carisse
    Canada Revenue Agency
    Media Relations