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Mitchell Acquires ClaimTools(TM) Cutting-Edge Digital Camera Photo Management Solution
Technology Revolutionizes Vehicle Repair Photo Management, Helping Shops Realize Immediate Time Savings and Reduced Cycle Times
| Source: Mitchell International
SAN DIEGO, CA--(Marketwire - October 28, 2009) - Mitchell International, Inc., a leading
provider of information, workflow and performance management solutions to
the Property & Casualty claims and Collision Repair industries, today
announced its acquisition of Vancouver, Canada-based ClaimTools™ -- the
creators of the industry's leading digital camera and photo management
solution designed to improve shop operations. ClaimTools' innovative
solution transforms the time consuming process of capturing, sorting and
accessing collision-related photographs into an efficient, streamlined
process that enables shops to visually document the repair and improve
communication with insurance partners and parts vendors at any stage of the
repair process.
Jesse Herrera, Senior Vice President, Product Management and Marketing for
Mitchell International, said, "We are extremely excited about the value
that combining ClaimTools photo management technology with Mitchell's
existing portfolio brings to our collision repair and insurance customers.
ClaimTools fits perfectly as an integrated component of Mitchell
RepairCenter™ and WorkCenter™ by eliminating the time consuming and manual
processes of managing digital photos."
Shops using ClaimTools can experience instant time savings ranging from 10
to 30 minutes per repair order, which can dramatically reduce cycle times.
Insurers also benefit through the ability to easily share photos with
repair partners, subrogation and SIU. Since ClaimTools helps users
effortlessly capture and wirelessly transmit vehicle photos -- conveniently
storing them in clearly identified folders -- the vehicle photo location
process is quick and easy.
Anyone in the shop -- from estimators and technicians to customer service
representatives -- simply affixes a bar code sticker directly to the
vehicle and the customer file, scans the bar codes using the built-in
scanner in the "ruggedized" digital camera and takes as many photos as they
choose. After taking the photos, the camera wirelessly transmits the
high-resolution images, eliminating the hassle of manually docking the
camera to transfer the photos. The camera's intuitive technology even
automatically knows which vehicle the photos are associated with and the
status of each vehicle so that it is easy for any member of the team to
quickly send the photos to insurers and parts suppliers.
ClaimTools enables everyone working on the repair order to fully capture
estimate dollars associated with point of impact, replacement parts,
supplement requests, prior damage, and other vital components of the repair
process. In addition to complete ease-of-use, the solution offers shops
peace of mind by backing up all photos daily to a secure off-site data
center in case shops ever need to recover their photos.
"Joining Mitchell is the perfect fit for ClaimTools. Mitchell has such a
rich legacy for delivering superior value to collision repairers through
data, workflow automation and service," said ClaimTools' Founder Dan
Casler. "Together, we can now provide access to the ClaimTools solutions
for each and every North American collision repairer looking to improve
repair profitability and eliminate the administrative headaches associated
with managing photos."
ClaimTools' intuitive photo management technology will become an integral
part of RepairCenter™ -- the industry's first shop Workspace -- which
Mitchell will unveil at this year's NACE being held from November 5-7 at
the Mandalay Bay Convention Center in Las Vegas. Collision repairers are
encouraged to visit Mitchell's Booth at NACE (#N3087) see a live demo of
the technology.
ClaimTools is available today to Mitchell customers by contacting Mitchell
at (800) 238-9111. To learn more, repairers can visit
www.mitchell.com/claimtools
About ClaimTools Solutions Inc.
Founded in 2006, ClaimTools is an industry leader in developing advanced
digital camera and photo management solutions for collision repair centers,
automotive dealerships, auto glass facilities and related sectors of the
automotive industry. ClaimTools' solutions streamline the photographing and
photo management processes in busy collision repair centers.
About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of
information and workflow solutions to the Property & Casualty Insurance
Claims and Automotive Collision Repair industries. The company's
comprehensive solution portfolio streamlines the entire auto physical
damage, bodily injury and workers compensation claims processes. Mitchell
enables millions of electronic transactions between more than 30,000
business partners each month to enhance partner productivity,
profitability, and customer satisfaction.