SAN DIEGO, CA--(Marketwire - Feb 7, 2012) - Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, today announced significant enhancements to the SmartAdvisor™ Utilization Review (UR) Decision Manager™, an industry-leading solution that automatically integrates utilization review decisions within the bill review process, empowering insurance claims payers with the ability to reduce unauthorized treatment losses, improve efficiency with automated and accelerated treatment decisions, and optimize investment in UR technology.
"The Mitchell SmartAdvisor UR Decision Manager, like all our claims management solutions, is continually enhanced and improved in order to substantially increase straight-through processing rates. The UR Decision Manager automatically applies utilization review recommendations to a bill, allowing manual intervention only when needed, which enabled one of our clients to reduce medical bill processing time by an impressive 30.6 per cent. The market interest for UR Decision Manager is strong and we look forward to working with our clients to help them improve operational efficiency," said Nina Smith-Garmon, senior vice president and general manager of the Mitchell Workers' Compensation Solutions Division.
Now, the Mitchell SmartAdvisor UR Decision Manager offers insurance payers further improvements in operational and financial efficiency with the ability to customize UR exceptions at the client, policy or claims systems level; automate compliance with New York and California treatment guidelines; and access an enhanced user interface with more granular visibility into bill entry and Explanations of Review (EOR) applied UR decisions.
In addition, SmartAdvisor now supports the integration of third party systems such as Unimed, DataCare, CID Management and others into the UR Decision Manager, in order to simplify and optimize claims handling while containing costs.
SmartAdvisor is a comprehensive bill review solution for workers' compensation that contains a unique combination of performance software, client services and best-in-class partnerships. SmartAdvisor's distinctive capabilities include customizable workflow modeling, a robust business decision rules engine, data analytics and reporting tools, Claims Examiner Portal for fast, secured, real-time access to bill data and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs. Visit www.mitchell.com/smartadvisor for more information or contact 1-800-421-6705 to schedule a demo of the SmartAdvisor bill review system.
About Mitchell
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.
As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit www.mitchell.com.
About Mitchell Workers' Compensation Solutions Division
Mitchell Workers' Compensation Solutions (WCS), a division of Mitchell, is a leading provider of workers' compensation cost containment technologies and solutions. Insurance payers and other clients rely on Mitchell's medical bill review solution, the SmartAdvisor™ Software Suite, to improve their medical cost savings results. For more information, please visit www.mitchell.com/workerscomp.