SAN DIEGO, CA--(Marketwire - Nov 8, 2012) - Mitchell International's Workers' Compensation Solutions division today announced its bi-annual Customer Advisory Council (CAC) will be held on November 9, 2012 in Las Vegas, NV. November's CAC will feature a new interactive format, drawing on the rich experience and expertise of the council's membership. Members will present five customer case studies, enabling attendees, which include claims executives from leading insurers, third-party administrators and state funds, to share their own experiences and learn from scenarios their peers have encountered.
Influencers in the property and casualty industry will drive the educational content. The case studies will be moderated by Nina Smith-Garmon, senior vice president and general manager of the Mitchell Workers' Compensation Solutions Division, and will focus on key issues facing the market. These include:
- Managing bill review operations
- Driving enhanced savings solutions
- Determining the right business model and services when outsourcing
- Leveraging data analytics to drive decisions
- Optimizing managed care outcomes
"Our bi-annual CAC meetings allow Mitchell to tap directly into the issues and needs of insurance payers, enabling us to improve on the services we offer while providing our customers with rare access to a community of highly-regarded associates," said Smith-Garmon. "We're excited to launch our event's new format, aimed at promoting interaction, ensuring hands-on learning and giving attendees direct insight into cost containment strategies and solutions."
The CAC convenes to generate ideas and offer guidance that will help Mitchell continue to deliver industry leading cost containment solutions. This collaborative forum brings 'voice-of-the-customer' insights into business requirements, technology needs and end-user experiences.
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes. As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees.
The company is privately owned primarily by the Aurora Capital Group, a Los Angeles‐based investment group. For more information about Mitchell, visit www.mitchell.com.
About Mitchell Workers' Compensation Solutions Division
Mitchell Workers' Compensation Solutions (WCS), a division of Mitchell, is a market leading provider of workers' compensation cost containment technologies and services. Insurance payers and other clients rely on Mitchell WCS's medical bill review platform, the SmartAdvisor Software Suite, to improve their medical cost savings results. For more information, please visit www.mitchell.com/workerscomp.