SOURCE: Mitchell International

June 20, 2005 07:00 ET

Mitchell International Signs Three-Year Agreement With Nodak Mutual

SAN DIEGO, CA -- (MARKET WIRE) -- June 20, 2005 -- Mitchell International, Inc. today announced it had signed a three-year contract with Nodak Mutual Insurance Company to handle Nodak Mutual's collision estimating and auto physical damage claims processing needs. Mitchell will be assisting Nodak Mutual as it transitions from a predominantly manual process to a fully automated APD claims processing solution.

Nodak Mutual required a fully automated solution that would streamline their operations and reduce costs, yet continue to provide the high level of customer service and affordability for which they're known. By implementing the Mitchell Solution, Nodak Mutual will realize a reduction in cycle time and processing costs, and increase its productivity.

"The Nodak Mutual contract perfectly illustrates how regional carriers can benefit from Mitchell's sophisticated suite of products and services in the same manner as their national counterparts," says Kevin Gitre, Sr. Vice President of Insurance Sales at Mitchell. "Efficient, accurate estimating and streamlined processing of APD claims saves time, saves money, and improves customer satisfaction, regardless of the scale of a carrier's operations."

"We're looking forward to the implementation of the Mitchell solution," said Jim Alexander, Chief Operating Officer of Nodak Mutual. "Mitchell has demonstrated its expertise when it comes to automating APD claims processing. [UltraMate] Premier Suite will enable us to continue providing our clients the same great service they have come to expect from Nodak Mutual all while improving our efficiencies and customer satisfaction."

About Mitchell International

Mitchell International is a leading provider of information and workflow solutions to the automotive insurance claims industry, serving carriers, collision repair facilities, and other commercial participants in the physical damage and auto-related medical claims processes. Mitchell facilitates millions of electronic transactions between more than 16,000 business partners each month to enhance their productivity, profitability, and customer satisfaction levels. For more information on Mitchell International, visit our website at www.mitchell.com.

About Nodak Mutual

Nodak Mutual is one of the leading property/casualty insurers in North Dakota and has been serving North Dakota Farm Bureau members for over 50 years. Their mission is to meet the lifetime needs of their clients by providing personalized advice, competitive products and superior service backed by outstanding financial strength. Nodak Mutual offers a diverse portfolio of products including, auto, home, farm, business, life and annuities. For more information, visit www.nodakmutual.com.

Contact Information

  • Contact:
    Jennifer Forman
    Mitchell International
    800-238-9111, ext. 6585
    Email Contact