SOURCE: Mitchell International

Mitchell International

September 29, 2010 08:00 ET

Mitchell Launches Major Enhancements in RepairCenter™ to Increase Shop Workflow Efficiency

Integrated Estimating and Enhanced Communication Tools Deliver Comprehensive Functionality From a Single Workspace

SAN DIEGO, CA--(Marketwire - September 29, 2010) -  Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the launch of RepairCenter Estimating™ and RepairCenter Carrier Communication™ modules with its upcoming release of RepairCenter™. RepairCenter is the industry-leading shop Workspace that allows shops to efficiently access accurate vehicle repair data from a single solution, improving vehicle repair workflow and shop efficiency.

The new RepairCenter release reinforces Mitchell's ongoing commitment to helping shops be more efficient, competitive, and profitable. The most notable enhancement centers on the integration of estimating functionality within the RepairCenter platform to deliver a truly seamless workflow experience.

"We're pleased to offer a solution that allows our customers to review and complete their estimates all within their RepairCenter application," states Jason Bertellotti, Vice President of Repair Solutions for Mitchell International. Previously, users accessed estimating independently from RepairCenter. "With estimating integrated into the business management workflow users no longer need to switch between the two applications," continues Bertellotti. "As a result, the workflow between the estimate and the repair is tightened to provide a seamless user experience and improved customer satisfaction."

The new RepairCenter platform also offers a communication interface that allows shops to receive new assignments from their insurance carrier partners -- all from within the RepairCenter Workspace. "The new Carrier Communication module improves the flow of information between carriers and their DRP shops," says Bertellotti. "By accessing this information within RepairCenter, shops can more efficiently manage the repair process from carrier to customer."

"Mitchell's ongoing goal is to help shops get to the next level by providing them with solutions that fit their business needs today, while also giving them a choice to add capabilities as their business needs evolve over time," said Bertellotti. "The release of this new version of RepairCenter underscores our commitment to our customers to continually improve our products and services to help shops improve business performance and productivity."

The latest version of RepairCenter will be showcased in the Mitchell booth (N1523) at NACE 2010 (October 11-13) in Las Vegas, NV with commercial availability in the first quarter of 2011. Shops can download a free version of RepairCenter using Mitchell's secure Website http://repaircenter.mitchell.com/. RepairCenter QuickStart provides collision repairers with instant access to vehicle repair web-statusing capabilities, the latest OEM repair data and procedures from Ford, GM, and Chrysler, the ability to convert estimate files from all major estimating systems into repair orders, and a 30-day trial of TechAdvisor Repair, Parts and Labor.

About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of information and workflow solutions to the Property & Casualty claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.