SOURCE: Mitchell International

Mitchell International

November 08, 2011 14:00 ET

Mitchell SmartAdvisor™ Customer Advisory Council (CAC) Focuses on Regulatory Compliance

Collaborative Forum Discussed Best Practices and Preparations for Meeting Workers' Compensation Regulatory Requirements

SAN DIEGO, CA--(Marketwire - Nov 8, 2011) - Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, today announced another successful Customer Advisory Council (CAC) meeting held on September 30, 2011 in New York City. Members included claims executives from leading insurers, third party administrators and state funds, such as Alpha Review, GUARD Insurance Group, ICW Group Insurance Companies, Texas Mutual Insurance, UniMed Direct, Zenith Insurance Company, and Zurich North America. CAC members discussed the strategies, technologies and partnerships needed to ensure regulatory compliance in the workers' compensation claims environment.

"Thanks to all participants for contributing to a resoundingly successful meeting. CAC gatherings are rapidly becoming known for connecting leading insurance payers with the best in industry innovation and ideas," said Nina Smith-Garmon, senior vice president and general manager of the Mitchell Workers' Compensation Solutions Division. "We look forward to partnering with our clients to prepare for impending regulations impacting the workers' compensation industry, including the 5010 eBilling and ICD-10 directives."

Smith-Garmon added, "With our best-in-class technologies, partnerships and dedicated compliance staff, Mitchell is committed to being informed about the latest regulations and involved in the organizations that set the industry standards, such as IAIABC (International Association of Industrial Accidents Boards), in order to stay ahead of the changing compliance requirements in the workers' compensation industry. We aim to obtain the best possible outcomes for injured workers, employers and insurers with our suite of data-driven claims technology solutions."

CAC Member Dan Brennan, senior vice president claims of GUARD Insurance Group said, "Mitchell's Customer Advisory Council offers an extremely valuable experience, and I plan to continue participating. Claims executives have the opportunity to closely interact, generating ideas, offering guidance and fostering partnerships as industry trends, challenges and opportunities are discussed in a high-powered networking environment."

The CAC, a collaborative forum where "Voice of the Customer" insights into business requirements, technology needs and end-user experiences related to medical bill review software solutions are openly discussed, convenes to generate ideas and offer guidance that will help Mitchell continue to deliver an industry leading cost containment solution.

SmartAdvisor™ is a comprehensive bill review solution for workers' compensation that leads the industry in its unique combination of performance software, client services, and best-in-class partnerships. SmartAdvisor's unique capabilities include customizable workflow modeling, Capstone® business decision rules engine, data analytics and reporting tools, Claims Examiner Portal™ for fast, secured, real-time access to bill data, and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs. Visit for more information or contact Mitchell directly at 1-800-421-6705 to schedule a demo of the SmartAdvisor bill review system.

About Mitchell
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.

As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit

About Mitchell Workers' Compensation Solutions Division
Mitchell Workers' Compensation Solutions (WCS), a division of Mitchell, is a leading provider of workers' compensation cost containment technologies and services. Insurance payers and other clients rely on Mitchell WCS's best‐of‐breed medical bill review platform, the SmartAdvisor Software Suite, to improve their medical cost savings results. For more information, please visit