SOURCE: Mitchell International

Mitchell International

March 24, 2011 06:00 ET

Mitchell SmartAdvisor™ Customer Advisory Council (CAC) Gains New Members

Collaborative Forum Meets to Discuss Industry Future as Mitchell Solidifies Market Leadership Position and Expands Claims Technology Platform

SAN DIEGO, CA--(Marketwire - March 24, 2011) -   Mitchell International, Inc., an industry leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the successful conclusion of the 2011 Mitchell SmartAdvisor™ Customer Advisory Council (CAC) meeting at the Laguna Cliffs Resort and Spa in Dana Point, CA held on March 14, 2011. Members include claims executives from leading insurers, third party administrators and state funds. This year new members, including GUARD Insurance Group, ICW Group Insurance Companies, UniMed Direct and Zenith Insurance, joined founding members EMC Insurance Companies, Paradigm Management Services, The City of San Jose and Zurich North America. 2011 CAC participants focused on shared business best practices and provided Mitchell with input on the requirements of the next generation of collaborative workflow, automation and extended enterprise connectivity solutions.

"The 2011 CAC meeting was lively, informative and an invaluable source of business intelligence, thanks to the leading firms that contributed their insights and experience to the discussions about the future of our industry," said Nina Smith-Garmon, senior vice president and general manager of the Mitchell Workers' Compensation Solutions Division. "Business requirements and technology needs are constantly evolving as the need for cost containment and compliance solutions intensifies. The CAC gatherings help Mitchell honor our commitment to being the market leading and most trusted strategic technology partner to the property and casualty claims industry as we continue to act on members' suggestions and significantly expand our claims technology platform in order to further drive operational efficiencies and cost containment into our clients' claims operations."

The CAC convenes to generate ideas and offer guidance that will help Mitchell continue to enhance the industry's leading cost containment solution, the SmartAdvisor Bill Review Software Suite, to help payers of workers' compensation claims evaluate and settle claims faster and more accurately. The CAC is a collaborative forum where "Voice of the Customer" insights into business requirements and technology needs will be applied to the creation of market-leading medical bill review solutions with superior levels of quality, performance and end-user experience.

SmartAdvisor is a comprehensive bill review solution for workers' compensation that leads the industry in its unique combination of performance software, client services, and best-in-class partnerships. SmartAdvisor's unique capabilities include customizable workflow modeling, Capstone® business decision rules engine, data analytics and reporting tools, Claims Examiner Portal for fast, secured, real-time access to bill data, and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs. Visit more information or contact Mitchell directly at 1-800-421-6705 to schedule a demo of the SmartAdvisor bill review system.

About Mitchell International, Inc.
Mitchell International, Inc. empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes. 

As North America's leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees throughout the U.S. and Canada. The company is privately held and owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit

About Mitchell Workers Compensation Solutions Division
Mitchell Workers' Compensation Solutions (WCS), a division of Mitchell International, is a market leading provider of workers' compensation cost containment technologies and services. Insurance payers and other clients rely on Mitchell WCS's best-of-breed medical bill review platform, the SmartAdvisor Software Suite, to improve their medical cost savings results. For more information, please visit