WHITBY, ON--(Marketwired - November 03, 2016) - The Insurance Brokers Association of Ontario (IBAO) has recognized Mitchell & Whale Insurance Brokers with the 2016 IBAO Award for Innovator of the Year. The award was presented to Adam Mitchell, President, at the recent gala held on the opening night of the association's 96th annual Convention held in Toronto.
"Our Awards of Excellence Gala is one of our most treasured moments at Convention," said IBAO CEO, Colin Simpson. "It's a time where Ontario brokers come together to honour those who have given back to their communities and to the industry. It's important that we give recognition to these brokers, as they are the pace setters that can lead and inspire our industry."
The Innovator of the Year award acknowledged Mitchell & Whale for advancements in the following technology areas:
* Consistent triple digit growth from $2.5M in premium in 2010 to $14M in 2016
* Heavily invested in technology & digital marketing with a full-time developer on the team
* Run 3 CRM systems connecting with clients through email, text and very soon through Artificial Intelligence
* Embraced a modern e-commerce model spreading clients throughout all Ontario
* Reinventing the office space to become more employee friendly by incorporating a gym and cafeteria -- goal is to convert an old warehouse to be a Google-like campus for the team
"Technology has been a massive advantage relative to the investment made which has not been astronomical, said Adam Mitchell, President." We have been able to be a lot more dynamic delivering industry leading customer service. Our goal is to deliver multiple and meaningful touch points with our clients and prospects by using industry leading technologies. It is gratifying to be recognized by our peers at the IBAO for this ongoing effort."
About Mitchell & Whale
Mitchell & Whale Insurance Brokers Ltd. is a family-run business operating since 1948. An Insurance Broker based in Whitby, the company, is licensed throughout the province and works with customers across Ontario! https://mitchellwhale.com.