Mitchell Workers' Compensation Customer Advisory Council (CAC) Delves Into Advanced Data Analytics

Annual Property & Casualty Industry Forum Focuses on the Power of Data Insights to Improve Workers' Compensation Claims Management, Cost Containment and Patient Outcomes


SAN DIEGO, CA--(Marketwire - Apr 16, 2012) - Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, today announced another successful Customer Advisory Council (CAC) meeting held on March 21, 2012 in Naples, Florida. CAC members in attendance included claims executives from leading insurers, third party administrators and state funds, such as Alpha Review, Paladin Managed Care Services, Summit, Texas Mutual Insurance, and UniMed Direct. CAC members discussed how advanced data analytics empower insurance payers to substantially contain costs and improve patient outcomes.

"Mitchell thanks all participants in the 2012 CAC meeting. Together, we are generating the thought leadership needed to help insurance payers optimally manage and fine-tune their claims operations," said Nina Smith-Garmon, Senior Vice President and General Manager of the Mitchell Workers' Compensation Solutions Division. "Mitchell's aggregate bill review databases, powered by the SmartAdvisor™ medical bill software suite of extended specialty pricing, PPO networks and compliance expertise solutions, offer tremendous opportunities to leverage the power of advanced data analytics to drive improvements in the claims handling process."

Sean Downs, Chief Executive Officer of Enclarity®, and Mitchell Customer Advisory Council 2012 Guest Speaker, noted, "Enclarity and Mitchell understand the value of accurate and quality provider data to insurance payers competing in today's competitive healthcare solutions marketplace. The CAC meeting's focus on the power of data to help improve, automate and streamline the claims experience for all was very valuable."

The CAC, a collaborative forum where "Voice of the Customer" insights into business requirements, technology needs and end-user experiences are openly discussed, convenes to generate ideas and offer guidance that will help Mitchell continue to deliver industry leading cost containment solutions.

SmartAdvisor is a comprehensive bill review solution for workers' compensation that contains a unique combination of performance software, client services and best-in-class partnerships. SmartAdvisor's distinctive capabilities include customizable workflow modeling, a robust business decision rules engine, data analytics and reporting tools, Claims Examiner Portal (providing fast, secured, real-time access to bill data) and a proven technology platform that delivers on average 50-70% straight-through processing. Visit www.mitchell.com/smartadvisor for more information or contact 1-800-421-6705 to schedule a demo of the SmartAdvisor bill review system.

About Mitchell
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.

As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit www.mitchell.com.

About Mitchell Workers' Compensation Solutions Division
Mitchell Workers' Compensation Solutions (WCS), a division of Mitchell, is a leading provider of workers' compensation cost containment technologies and solutions. Insurance payers and other clients rely on Mitchell's SmartAdvisor™ Software Suite to improve their medical cost savings results. For more information, please visit www.mitchell.com/workerscomp.