SOURCE: MMAWarehouse.com

mma clothing

October 13, 2010 11:00 ET

MMAWarehouse.com Earns Its First Ever Inclusion in the Bizrate® Circle of Excellence for 2010

WHEELING, IL--(Marketwire - October 13, 2010) - This year, MMAWarehouse.com joins a select group of 134 online retailers awarded with the Bizrate® Circle of Excellence 2010, representing the top 2.7% of all online retailers within the Bizrate Insights North American Retailer Network. To earn this prestigious distinction, retailers must receive significantly higher customer ratings than the Network average across seven key satisfaction indicators.

"We always strive to provide an excellent customer experience and Bizrate gives customers the opportunity to tell us how we're doing," said Sarah Casey, Chief Operating Officer for MMAWarehouse.com. "Receiving this distinction tells us that we've exceeded their expectations in key areas -- from shopping to delivery and beyond."

The ratings are collected from customers both before and after the sale and measure items such as Product Selection, On-Time Delivery, Customer Support, and Overall Satisfaction. The average scores this year were higher for five of the seven key satisfaction indicators, which set the standards even higher for retailers vying for the award.

"Congratulations to the team at MMAWarehouse.com for earning the 2010 Bizrate Circle Excellence Award. This is a tremendous achievement for this award year. The company earned top scores in customer satisfaction from its customers in a particularly competitive award year," stated Hayley Silver, Senior Director of Bizrate Insights. "Additionally, by utilizing Bizrate Insights' free customer feedback services since 2008, MMAWarehouse.com has demonstrated its consistent commitment to not only hearing the voice of its customers, but also working to better meet its customers' needs."

MMAWarehouse.com sells both mixed martial arts clothing and equipment online and this is the first year they have earned the award.

"For our company to be named alongside some of the biggest players in online retail is not only a milestone for us, but also the sport," said Casey.

About MMAWarehouse.com:
MMAWarehouse.com was founded in 2004 and is one of the largest mixed martial arts retailers in the world. The award-winning website offers a broad selection of the latest MMA clothing and MMA gear, detailed descriptions and images, customer reviews, and exclusive offerings. The company has sponsored over one hundred professional fighters, has appeared in two recent video games, and receives industry-leading customer service ratings. MMAWarehouse.com is headquartered in Wheeling, IL.

About Bizrate® Insights:
Bizrate Insights empowers retailers to achieve their end goal of growing sales and consumer loyalty by helping them listen to their customers. For over 10 years, Bizrate's consumer feedback and ratings platform amplifies the consumers' voice in a way that is fast and measurable, resulting in insights, action, conversion, and consumer loyalty. Bizrate Insights provides tools and reports to over 6,000 retailers worldwide to enlighten them about the customer experience and make them aware of the "why" in what consumers think and do. Visit www.bizrateinsights.com to learn more about our free and paid buyer and non-buyer survey and reporting products.