SOURCE: SolarWinds


September 30, 2013 04:30 ET

Mobile Security Costs UK SMEs Over £ 66 Billion Per Year

SolarWinds Survey Reveals 70% of SMEs Have Difficulty Identifying Rogue Devices on Their Corporate Network

CORK, IRELAND--(Marketwired - Sep 30, 2013) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT management software, today announced the results of a survey* looking into the mobile security challenges faced by UK IT decision makers in Small and Medium Enterprises (SMEs).

The results show that mobile security costs UK SMEs over £66 billion per year -- an average of £13,823 per company. They reveal that SMEs dedicate, on average, six hours per week to managing and monitoring mobile devices -- which equates to 17% of an IT manager's working hours. Responding reactively to mobile security threats was found to cost SMEs more time and money than those that proactively mitigated the threat; on average over £3,000 more per year, and two additional IT support working hours per week.

The study also highlighted that most companies (52%) claim that their corporate network has already been compromised by an unsecure personal device with the leading cause of breaches attributed to phishing and malware infected sites (as reported by 71% of respondents). Critically, they have little insight into what devices are connecting to their network with 70% claiming they have an issue identifying rogue devices.

Key findings include:

Financial and Labour Costs

  • Mobile security costs UK SMEs over £66 billion per year. This includes unplanned mobile security breaches, such as compromised credentials and stolen phones, which cost SMEs £36 billion per year -- an average of £7,479 per company -- and mobile security solutions which cost a further £30 billion per year -- an average of £6,344 per company 
  • SMEs that respond reactively to a threat spend a third more than those who act before a threat occurs, an average of £9,095 as opposed to £6,017
  • UK SMEs dedicate an average of six hours per week to managing and monitoring mobile devices -- constituting 29 million working hours per week in total


  • The majority of SMEs (52%) claim their corporate network has been compromised by an unsecure personal device
  • 69% agree that mobile devices pose the biggest risk to network security
  • The main perceived danger is compromised corporate information (85%) followed by decreased productivity (70%) and increased malware infections (67%).


  • The leading causes of mobile security breaches are phishing and malware infected sites (71%), followed by the use of simple passwords (70%), lost handsets (63%) and unsecure Wi-Fi networks (61%)
  • The key challenges associated with effectively managing and securing mobile devices were the inability to rapidly identify, quantify, and mitigate threats (76%), visibility of rogue devices in the network (70%), outdated/unpatched software (63%), and visibility of corporate devices in the network (57%)

"The fact that UK SMEs are spending £66billion on mobile security yet still have difficulty knowing what devices are accessing their network is a serious concern -- especially as the number of mobile devices is increasing exponentially. Failure to provide adequate security not only results in loss of reputation and revenue through lost business, but also has growing legal ramifications," said Joel Dolisy, CTO and CIO, SolarWinds. "In our experience, SMEs tell us they're keen to proactively address growing mobile security threats but don't have the resources to fully control network access. Put simply, they need a straightforward solution to regain control of their network."

*The survey was conducted by Vanson Bourne from 27 August-13 September 2013, resulting in 200 responses from IT practitioners, managers and directors from UK SMEs.

About SolarWinds
SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our online community, thwack, to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at

SolarWinds, and thwack are registered trademarks of SolarWinds. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

Example of calculation
The £66 billion headline figure is based on 4.8 million UK SMEs1 spending an average of £13,823 each on mobile security per year.

The figure, 17% of an IT manager's working hours, is based on a 35 hour working week, of which six hours are spent monitoring mobile devices. 

1 Federation of Small Businesses

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