SOURCE: Monolith Software

Monolith Software

May 07, 2013 09:00 ET

Monolith Software to Showcase Unified Service Assurance Solution at Management World 2013

Major Customers Worldwide Adopt Its Unified Fault and Performance Management Solution to Improve Service Levels and Customer Experience While Reducing Costs

ST. CHARLES, IL--(Marketwired - May 07, 2013) -  Monolith Software will be demonstrating its leading Unified Service Assurance solution and highlighting recent customer wins and market momentum at TM Forum Management World 2013 being held from May 14th through 16th in Nice, France. Monolith will be showcasing its unified fault, performance, topology, and service level management solution with an emphasis on Backhaul and Ethernet Service Assurance at booth 81 and providing a sneak peak at Monolith 4.

Monolith customers and partners around the world such as Broadvox™, CHR Solutions, Eircom, Fujitsu, Oracle, Tata Communications, and Tele2 are unifying and simplifying their infrastructure management by consolidating multiple disparate monitoring systems -- often using Monolith as the Manager of Managers -- to simplify and reduce operations costs, assure delivery of new services, and continually enhance their customers' experience.

"Our ability to deliver superior customer service is a huge competitive differentiator for Broadvox," says Chuck Ray, Director of Network Operations, Broadvox. "Monolith's powerful unified monitoring capabilities allow us to be even more proactive with our clients and to deliver even higher levels of quality service. This has a positive impact on our entire business."

Monolith Software provides a next generation, Unified Service Assurance solution that integrates fault, performance, topology, and service level management in a single platform. Built from the ground up on a single codebase, the fully integrated and multi-tenant Monolith platform uses an open and holistic approach for collection, enrichment, and unified visualization.

Monolith's customers address the following key business challenges with its Unified Service Assurance solution:

  • Real-time, uniform view of service levels and infrastructure performance
  • Unified fault and performance monitoring across converged networks and IT and cloud infrastructures
  • Proactive performance reporting to ensure service levels agreements (SLAs) and avoid outages
  • Multi-tenant executive, business unit, and customer dashboards with complete visibility of SLA compliance and service status
  • Improved workflow efficiency, faster troubleshooting, and improved service levels and reporting

"Our recent customer announcements demonstrate Monolith's success in replacing multiple disparate legacy products and databases," says William T. Cannon, CEO of Monolith Software. "Customers deploying our unified monitoring and assurance solution improve service levels and customer experience while simplifying operations and reducing costs."

Key Facts

  • Monolith Software is demonstrating its unified fault, performance, topology, and service level management solution at Management World 2013 booth 81.
  • Monolith provides the industry's most comprehensive Backhaul and Ethernet Service Assurance solution for global carriers and service providers.
  • Monolith can be used as a Manager of Managers for new and existing service delivery and to enhance customer experience.
  • Monolith Software is enabling a growing list of service providers and enterprises worldwide to manage the performance of their telecommunication networks, data centers, and IT infrastructures.
  • Monolith is the only vendor offering a multi-tenant, single codebase solution that addresses fault, performance, correlation, discovery and mapping, with real-time dashboards and service level management.

Members of the media and analysts wishing to meet with a Monolith executive or partner at Management World 2013 should contact Jonathan Crawford at jcrawford@monolithsoftware.com, +1.312.957.6470 x2006, or at Address your Service Assurance Challenges at Management World 2013.

About Monolith Software
Monolith Software provides a next generation, Unified Service Assurance solution that integrates fault, performance, topology, and service level management in a single scalable platform. Built from the ground up on a single codebase, the fully integrated and multi-tenant Monolith solution uses an open and holistic approach for data collection, enrichment, and unified visualization. Leading telecommunications and managed service providers and enterprises around the world, including Broadvox™, CHR Solutions, Oracle, Tata Communications, and Tele2, use Monolith to unify and simplify their infrastructure management, consolidate disparate and legacy tools to significantly reduce operations costs, and assure delivery of new services and enhance customer experience. For more information, visit www.monolithsoftware.com.

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