SOURCE: Marriott International

Marriott International

December 08, 2011 11:05 ET

Montreal Extended Stay Hotel's Outstanding Service Garners '2011 Hotel of Year' Award

Residence Inn Montreal Airport Dominates the Market and Increases Company Revenues

MONTREAL--(Marketwire - Dec 8, 2011) - Achieving "great numbers" while pampering guests with exceptional service and maintaining great associate satisfaction, has returned top honors for the Marriott's Residence Inn Montreal Airport property.

Named "2011 Hotel of the Year" by Urgo Hotels recently at the company's annual gala dinner and awards presentation in Washington, D.C., the remarkable service and profits attained by hotel associates bested Urgo Hotel's 29 properties in North America.

In presenting the final award of the evening, Vice President of Operations and Development for Urgo Hotels Canada noted the perfectly balanced score card attained by the exceptional effort of this Montreal Dorval Airport hotel's dedicated staff which resulted in "great service, great associate satisfaction and outstanding Quality Assurance."

This distinctive YUL hotel's staff was also applauded for accomplishing impressive market domination and financial return to Urgo Hotel investors through "great numbers and incredible stability."

Led by General Manager Mirella Alfiero, who has been with the Residence Inn property since its opening in 2006, the Montreal extended stay hotel boasts a Guests Satisfaction Survey rate of 89.2 percent and exceeded house profits expectations.

As a premier choice among hotels near Dorval Airport, the Residence Inn provides travelers with spacious all-suite accommodations in a variety of sizes to meet the needs of extended stay guests and traveling families. From comfortable studio suites to two-bedroom accommodations, all guest rooms are impeccably furnished with home-like amenities and feature a fully-equipped kitchen. Spacious bathrooms, cotton-rich linens over comfy mattresses and a large desk and ergonomic chair are standard in every room, along with International cable/satellite service and pay-per-view movie options.

The outstanding service provided by associates at this award-winning Residence Inn is detail-oriented and includes favors such as grocery shopping, room service and complimentary high-speed Internet access. While staying at one of the most sophisticated hotels near Trudeau Airport, Residence Inn guests also enjoy complimentary airport shuttle service and free on-site parking.

About the Residence Inn Montreal Airport Hotel

The Residence Inn Montreal Airport Hotel, while providing easy airport access, is also conveniently located amidst the popular Ville Saint-Laurent business district and within walking distance of premier shopping and entertainment venues. Situated near popular business destinations such as Bombardier, CAE, Ericsson and Abbott, the hotel is equipped with a full-service business center and offers a host of business services and amenities to meet the needs of busy travelers and corporate event planners. All guests are welcomed to start their day with a complimentary hot breakfast buffet served daily in the warm and inviting Hearthroom, where evening social hours are also held on select weekdays.

Contact Information

    Mike Givens
    Marriott Hotels & Resorts
    Email Contact