SOURCE: Moogsoft

Moogsoft

April 05, 2016 08:00 ET

Moogsoft Releases Software to Simplify and Accelerate Migration Away From Legacy IBM Netcool® Deployments

Moogsoft Software Plug-In Rapidly Integrates With IBM Tivoli Netcool/OMNIbus to Modernize Incident Detection, Event Correlation and Root Cause Analysis

SAN FRANCISCO, CA--(Marketwired - Apr 5, 2016) - Moogsoft, the leading provider of operational intelligence for the new era of IT, today announced the availability of its Netcool Solution-Pak for their flagship product, Incident.MOOG. The software plug-in automates ingestion of the bulk data stream from an IBM Tivoli Netcool/OMNIbus environment, in addition to new greenfield data steams previously inaccessible, to quickly access Moogsoft's next-generation situation detection analytics, root cause visualizations, and collaborative workflows. Moogsoft's Netcool Solution-Pak makes migrating away from a legacy Netcool deployment easy for enterprises and service providers seeking to modernize IT operations.

According to IBM, the Netcool/OMNIbus Manager of Managers (MoM) platform has been deployed by more than 1,800 customers worldwide. However, as a tool that was built in the 1990s for legacy infrastructures, customers are now facing a serious challenge using Netcool to monitor today's highly dynamic IT environments. Netcool relies on manually built rules and models to manage events and alerts, reducing the tool's effectiveness as the infrastructure or network changes. Furthermore, the costs associated with Netcool for maintenance and new data ingestions are substantial compared to newer technologies on the market. As a result, Netcool users are now looking towards modern alternatives, but are concerned with the consequences of tampering with the single most important tool in their IT environment. Moogsoft's Netcool Solution-Pak offers Netcool customers easy-access to next-generation technology that dramatically improves the way that IT operations teams detect and manage incidents in modern IT environments. Furthermore, it offers a clear path to migrate away from Netcool from both a technology and process standpoint.

Moogsoft's founders were the original technical team behind Netcool at Micromuse, the company that IBM acquired in 2006, which became a key addition to the Tivoli offering. Moogsoft has also already helped more than 20 global enterprises and service providers with legacy Netcool deployments to modernize their Manager of Managers (MoM).

By moving from Netcool to Moogsoft, customers achieve five primary benefits:

  • Reduce, cluster and correlate massive volumes of events into Situations using machine-learning algorithms, without dependency on rules, thresholds or models.
  • Automatically detect anomalies in real-time to remediate service impacting incidents faster.
  • Visualize the full lifecycle of an incident via Moogsoft's Situation Timeline, allowing IT operations teams to quickly pinpoint the root cause of an incident.
  • Share, collaborate and record resolutions via Moogsoft's Situation Room, a virtual war room that allows IT operations teams to collaboratively fix critical incidents.
  • Run external functions with built-in ChatOps functionality. With 90+ integrations, users can easily interact with their entire production toolset.

"From inception, Moogsoft has been focused on emancipating enterprises and service providers from Netcool, and our progress has been relentless," said Phil Tee, CEO and co-founder of Moogsoft. "The simplifying automation of this Solution-Pak is the final nail in Netcool's coffin, giving our customers a clear migration path to accelerate off of Netcool without a hitch."

About Incident.MOOG
Moogsoft's flagship product, Incident.MOOG, is an IT incident early warning and collaborative remediation system used by web-scale enterprises and service providers within IT Operations Management (ITOM), IT Service Management (ITSM) and DevOps teams. Using patent-pending machine learning technology, Incident.MOOG automates the early detection of service failures, reduces the noise without dependence on preset rules or models, creates contextualized situations and then orchestrates rapid restoral of business services.

About Moogsoft
Moogsoft is the leading provider of operational intelligence for the new era of IT, merging adaptive machine learning and socialized workflows into next-generation IT incident detection and remediation management. Its flagship service, Incident.MOOG, detects anomalies in real time to reveal service-affecting incidents as they unfold, dramatically reducing Mean-Time-to-Repair (MTTR), and enables knowledge capture and reuse through collaborative "Situation Rooms." Moogsoft's founders are the original team behind IBM Tivoli Netcool and RiverSoft. The company is backed by Wing Venture Capital, Redpoint Ventures, Cisco Investments and others. For more information, visit www.moogsoft.com. You can also follow us on Twitter and LinkedIn.

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