Mississauga Halton CCAC

Mississauga Halton CCAC

June 07, 2012 10:22 ET

More Than 2.1 Million Home Health Care Visits Made to Mississauga Halton Residents in 2011-2012

Nearly 40,000 Residents Received Home Care Last Year and More Than Half Were Over the Age of 75

MISSISSAUGA, ONTARIO--(Marketwire - June 7, 2012) - The Mississauga Halton Community Care Access Centre (CCAC) last night unveiled its 2011-2012 Annual Report to the Community, entitled "Health Care At Home," revealing the organization's achievements of the last fiscal year, including: an increase in the number of clients served; an increase in the number of visits received by clients; helping more frail, elderly clients to remain safely at home and out of long-term care facilities; and maintaining an Alternate Level of Care (ALC) rate of just 6.5 percent. Only seven out of 100 hospital beds are being used by patients who could be better served in the community; so patients who need to be in hospital for surgical or medical treatments can be admitted faster.

"Our Health Care At Home report confirms that the demand and need for home care in our region are increasing as the seniors' population grows," says Caroline Brereton, chief executive officer of the Mississauga Halton CCAC. "More than one-in-two of our clients are aged 75 years or older, many with multiple chronic and complex health conditions requiring very intense levels of personalized care. We are providing these older adults with a level of care in their own homes that, until recently, was only available in hospital."

More Clients, More Care, More Value

The Mississauga Halton CCAC's Stay at Home program provides home care to citizens in need of support to remain at home instead of entering institutionalized care. In 2011-2012, 98.2 per cent of clients in the Stay at Home program remained safely at home and out of long-term care facilities.

The organization's palliative and end-of-life programs experienced double-digit growth of 10 per cent in 2011-2012. More than 1,600 citizens received highly specialized, compassionate care as they fulfilled their wish to die with dignity, in their own homes.

The number of clients receiving Short Stay services - including anyone recovering from joint replacement surgery, requiring wound care, or requiring intravenous therapy - increased by 15 per cent. Nearly 30,000 clients were able to move from hospital to home three days earlier, on average, saving approximately $1.3-million in hospital days.

Last year also saw continued strong collaboration between the Mississauga Halton CCAC and its regional hospital partners to move more patients from hospital to home - safely. The Mississauga Halton CCAC achieved an ALC rate of just 6.5 per cent, meaning that only seven out of 100 hospital beds were occupied by patients who could receive more appropriate care in the community. The year-end result is also well below the Mississauga Halton Local Health Integration Network's target of eight per cent.

Also in 2011-2012, the Mississauga Halton CCAC's Health Care Connect program helped 1,702 people find a family doctor. Currently, there are just 770 citizens who have requested and are waiting to be matched with a family doctor, one of the lowest rates of residents without a primary care physician in Ontario.

Virtual Tours of Long-Term Care Facilities

Last evening the Mississauga Halton CCAC announced it will now make the wait list numbers available to the public for each of the region's 27 long-term care facilities. A new online resource features virtual tours of each long-term care facility, the number of clients waiting for each facility and answers to frequently asked questions about the application process. Prior to its official launch, the virtual tour videos had already been collectively viewed more than 1,100 times.

"While we maintain the philosophy that long-term care is a last resort and should only be considered after all other care options have been exhausted, we understand that when clients and families must make the very emotional decision to apply for long-term care, they deserve more information to make more informed choices," says Ms. Brereton.

Annual Report Available Online

The Health Care At Home report is available online as a multimedia microsite, where visitors can explore the Mississauga Halton CCAC's year-end results and learn more about the programs and services available. The microsite features an overview of the achievements in 2011-2012; client case studies; details on how the Mississauga Halton CCAC is providing value for taxpayer dollars; information about the organization's commitment to quality care; and a look ahead at innovative new programs planned for the coming year.

Highlights from "Health Care At Home":

  • Total number of clients served: 39,107
  • Average number of clients served per month: 13,569
  • Total number of visits received by clients: 2,147,002
  • Number of Stay at Home clients who remained safely at home: 98.2 per cent
  • Increase in the number of palliative care clients: 10 per cent
  • Increase in the number of clients who received Short Stay support: 15 per cent
  • Number of clients matched with a family physician in 2011-2012: 1,702
  • Alternate Level of Care rate: 6.5 per cent (well below MH LHIN target of 8 per cent)
  • Number of referrals received from hospitals in 2011-2012: 34,000
  • Consecutive months with adult services wait list at zero: 12
  • Percentage of visits made to clients aged 75 years and older: 61 per cent

About Mississauga Halton CCAC

The Mississauga Halton CCAC provides in-home and community health care, personal support services, information and referral, and long-term care placement. It is funded by the Ministry of Health and Long-Term Care and serves a population of more than one million residents in the communities of South Etobicoke, Mississauga, Oakville, Georgetown, Halton Hills, and Milton. In 2011-2012 the Mississauga Halton CCAC provided assistance to more than 39,000 clients of all ages. Twitter: @MH_CCAC.

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