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Monster.ca

October 14, 2010 08:00 ET

More Than Half of Canadians Are Satisfied With Their Bosses, According to Monster's Rate Your Boss Survey

Satisfaction Score from Employees Reaches 59.7 Out of 100

MONTREAL, QUEBEC--(Marketwire - Oct. 14, 2010) - In time for Boss Day, October 16, employee satisfaction with Canada's bosses appears to be on the rise, with Canadians giving their bosses an overall score of 59.7, according to Monster.ca's latest Rate Your Boss survey. In a similar 2005 survey Canadian bosses received a satisfaction score of 47.5.

The poll-conducted by Angus Reid Public Opinion among a representative sample of 2,009 employed adult Canadians-provided participants with seven statements reflecting actions that great bosses take on a daily basis. The poll asked respondents to rate their own bosses using a scale ranging from a low of zero to a high of 100. Responses to all seven statements in the poll were tabulated to produce an overall score, indicating that Canadian bosses are more than halfway to perfection. 

Just what is making today's bosses more popular? The research suggests that Canada's bosses are improving the most in the areas of "acknowledging their mistakes" (score: 60) and "being a born leader," (score: 58.5) with satisfaction in each area being higher compared to findings of the 2005 survey. The 2010 survey also revealed that Canadians bosses improved in the following areas:

  Score
Letting employees know what is expected of them 66.20
Taking employees' well-being into consideration 63.70
Taking employees' viewpoints into consideration 60.20
Making work challenging and stimulating 59.10
Helping employees reach their potential 58.40

"We set out to obtain a picture of how Canadians' feelings about their boss had changed since our first survey in 2005 because we know just how important a manager's performance is to employee satisfaction," said Monster Canada senior vice-president of international sales and general manager Peter Gilfillan. "Overall, Canadians are sending a clear message: their bosses are getting better but there's always room for improvement." 

The poll also shows that, by province, bosses on the Prairies and in Alberta scored slightly lower than the rest of Canada with overall employee satisfaction scoring 58.3. The chart below details the boss satisfaction levels by province.

Province Score
British Columbia 61.0
Quebec 60.0
Atlantic Canada (NFLD, NB, NS, PEI) 60.0
Ontario 59.8
Alberta 58.3
Prairies (SK, MB) 58.3

As with the 2005 poll, women seem to be happier with their boss than men. Women gave the boss a score of 60.9, while men gave their bosses a 58.6.

"Canadian bosses are doing something right to engage employees. It would appear that managers are becoming strong leaders and are continually looking to improve," said Gilfillan. "It's encouraging to see that the national averages in these two areas have each increased significantly."

About Monster Canada

Monster Canada (www.monster.ca) is Canada's leading online career resources portal - a bilingual, user-friendly site that is improving the employment and recruitment experience in today's competitive job market. Headquartered in Montreal, Monster Canada is part of Monster, the leading global careers and recruitment resource online. With a local presence in key markets in North America, Europe, and Asia, Monster works for everyone by connecting employers with quality job seekers at all levels and by providing personalized career advice to consumers globally. Through online media sites and services, Monster delivers vast, highly targeted audiences to advertisers. Monster Worldwide is a member of the S&P 500 Index. To learn more about Monster's industry-leading employer products and services, please visit http://hiring.monster.ca.

About Monster Worldwide

Monster Worldwide, Inc. (NYSE:MWW), parent company of Monster®, the premier global online employment solution for more than a decade, strives to inspire people to improve their lives. With a local presence in key markets in North America, Europe, Asia and Latin America, Monster works for everyone by connecting employers with quality job seekers at all levels and by providing personalized career advice to consumers globally. Through online media sites and services, Monster delivers vast, highly targeted audiences to advertisers. Monster Worldwide is a member of the S&P 500. To learn more about Monster's industry-leading products and services, visit www.monster.com.

About the survey

From September 29th to October 4th 2010, Angus Reid Public Opinion conducted an online survey among a randomly selected, representative sample of 2,009 employed adult Canadians who are Angus Reid Forum panel members. The margin of error is ±2.2%, 19 times out of 20. The results have been statistically weighted to ensure a representative sample. Discrepancies in or between totals are due to rounding.

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