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Nortel

November 28, 2007 15:01 ET

MotorCity Casino Hotel Makes Guests Feel Right at Home with Help from Nortel

Latest Hospitality Technology Provides Exceptional Guest Experience

DETROIT, MICHIGAN--(Marketwire - Nov. 28, 2007) - Nortel (TSX:NT)(NYSE:NT) -

You've just arrived. You hear the familiar click as the bellman slides the electronic keycard and opens the door to your room. You step inside and immediately experience something familiar. It's the warm, cozy, comfortable feeling of a room that's not too hot and not too cold. It's just right.

And what's this? Porridge in the mini-bar?

Welcome, Goldilocks, to Detroit's fabulous new MotorCity Casino Hotel, a state-of-the-art entertainment venue featuring such amenities as pre-programmed room temperature, a mini-bar that tracks your favorite snacks and room keycards that double as player's club cards for using casino dollars. All courtesy of an advanced hospitality communications solution from Nortel(1) (TSX:NT)(NYSE:NT).

"We want our guests to have all the conveniences of home, whether they're here for business or pleasure," said David Nehra, vice president and chief information officer for MotorCity Casino Hotel, which is holding its grand opening today.

"We're firm believers that we can enhance our guests' experience through the utilization of technology without them being aware its there," Nehra said. "Nortel's robust voice and data communications infrastructure is the linchpin that allows us to provide an experience tailored to the unique needs of each guest."

"By implementing IP network technology, we're helping MotorCity Casino Hotel to build guest loyalty and bolster profitability while also expanding casino services," said Charles Salameh, vice president, Network Business Solutions, Nortel.

Nortel's Hospitality Solution provides unified communications throughout MotorCity Casino Hotel's 400 guest rooms, 100,000 square feet of gaming space, 67,000 square feet of convention space, 1,200-seat theater, spa, night club and four-diamond restaurant.

Nortel IP Phones in the guest rooms provide color touch-screen access to hotel services. Nortel WLAN Handsets allow guests and staff to make and receive calls while roaming throughout the hotel and casino. And if they're not taking calls, a Nortel Hospitality Messaging Server and Nortel CallPilot(1) unified messaging make sure they don't miss anything important.

Behind the scenes, a Nortel IP Contact Center helps reservation agents collect data from guests - like room temperature preference - that allows the hotel to provide first-class customer service. A Nortel Application Gateway allows hotel IT staff to develop new applications for the IP phones. Redundant Nortel Ethernet Routing Switches help ensure fast, reliable data transfer. And Nortel Secure Network Access provides user authentication to help ensure network and data security.

Nortel Hospitality Solutions are helping to provide an enhanced guest experience, differentiated services for meeting and event planners, and improved staff productivity for some of the world's most well-known hotels and hotel brands. This includes The Cove Atlantis, a luxury hotel opened in March 2007 at Kerzner International's Atlantis resort on Paradise Island in Nassau, Bahamas, and W Dallas - Victory, an ultra-modern Starwood Hotels & Resorts Worldwide property located in the heart of Dallas.

About Nortel

Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.

Certain statements in this press release may contain words such as "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel's Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

(1)Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

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