October 07, 2009 08:45 ET

Mount Sinai Medical Center Getting Healthy Dose of Performance Management Reporting With Information Builders

Internationally Acclaimed Medical Center Using WebFOCUS to Resolve Information Management and Data Quality Issues

NEW YORK, NY--(Marketwire - October 7, 2009) - Mount Sinai Medical Center, the internationally acclaimed center for excellence in clinical care, education and scientific research in medicine, is getting a strong dose of performance management reporting with Information Builders, the leader in business intelligence (BI) solutions. For years, Mount Sinai's IT personnel have depended on Information Builders WebFOCUS to provide critical business intelligence for financial and operational reports. Today, the organization is in the process of standardizing on WebFOCUS for all of its reporting needs, with new BI dashboards and self-service analytic applications at the front lines. The new BI and performance management environment will help physicians deliver high quality care while adhering to institution-wide cost and performance standards.

When it comes to making transformational changes at a hospital, the most important people to engage are the physicians and medical staff since they have the largest impact on overall care as well as on a hospital's ability to be profitable. Mount Sinai's primary BI application targets an outpatient group of 1,000 physicians known as the Faculty Practice Associates (FPA), all of whom have access to a WebFOCUS dashboard that provides information about growth, productivity and revenue cycle metrics along with sophisticated analytic tools. Physicians and administrators use the dashboard to run their practices more productively.

"Without implementing a comprehensive framework for managing performance there is no easy way to incorporate operational effectiveness and efficiency into the institution's overall goals," said Gad Malamed, director of enterprise reporting at Mount Sinai Medical Center. "With WebFOCUS, we've gotten our arms around some key financial measures. Now we plan to expand to clinical and operational measures so we can analyze recurring costs and pinpoint cause-and-effect relationships."

Other departments are using WebFOCUS to streamline business operations. The finance group uses WebFOCUS Active Reports to dissect, analyze and filter information into specific cost centers, and create charts. Mount Sinai is also using WebFOCUS to make it easier for hospital administrators and billing personnel to analyze charges. By using WebFOCUS, controllers recently identified more than $5 million in missed charges, re-billed for them and recouped close to $3 million in a single year.

Soon the hospital hopes to utilize Information Builders' Integrated Health Information (iHi) Application Suite and Performance Management Framework (PMF) for Healthcare, which includes a predefined data model to streamline the creation of metrics, scorecards, dashboards, and roles. These vertical BI applications link high-level strategy maps to quality of care objectives to make it easier to track metrics such as length of stay, HIM-coding quality, readmits, and insurance denials. PMF for Healthcare will enrich the performance management environment; iHi will provide a detailed data model down to the patient level to formulate more granular metrics.

Phong Bui, the business owner for the business intelligence project, said the FPA Dashboard will also help Mount Sinai uncover root-cause issues and instigate targeted improvement initiatives. Ultimately this increased transparency will enforce greater accountability among the medical staff. "Wide distribution of the dashboard has allowed for greater engagement of our physicians in the business of the clinical practices and will enhance performance," said Bui. "Making this information available internally helps us know what is going on within the hospital."

"The U.S. healthcare industry is undergoing intensive scrutiny with healthcare reform debates revealing the need for greater transparency, accountability and performance among providers," said Gerald Cohen, CEO of Information Builders "With the WebFOCUS BI platform, Mount Sinai and other medical institutions and businesses have the ability to gather, analyze and resolve information management issues, and enforce strategic business priorities without compromising on care."

About The Mount Sinai Medical Center

The Mount Sinai Medical Center encompasses The Mount Sinai Hospital and Mount Sinai School of Medicine. The Mount Sinai Hospital is one of the nation's oldest, largest and most-respected voluntary hospitals. Founded in 1852, Mount Sinai today is a 1,171-bed tertiary-care teaching facility that is internationally acclaimed for excellence in clinical care. Last year, nearly 50,000 people were treated at Mount Sinai as inpatients, and there were nearly 450,000 outpatient visits to the Medical Center.

Mount Sinai School of Medicine is internationally recognized as a leader in groundbreaking clinical and basic science research, as well as having an innovative approach to medical education. With a faculty of more than 3,400 in 38 clinical and basic science departments and centers, Mount Sinai ranks among the top 20 medical schools in receipt of National Institute of Health (NIH) grants. For more information, please visit www.mountsinai.org.

About Information Builders

Information Builders' award-winning combination of business intelligence and enterprise integration software has been providing innovative solutions to more than 12,000 customers for the past 30 years. WebFOCUS is the world's most widely utilized business intelligence platform. It provides the security, scalability and flexibility needed at every level of global extended enterprises. Its simplicity helps create executive, analytical, and operational applications that reach dozens to millions of users. Information Builders' iWay Software suite provides state of the art, multi-purpose, pre-built integration components that address all SOA, application, data and information management requirements. Its integration adapters have been adopted by the leading software platform providers. Together, these products give Information Builders' customers the ability to grow and innovate according to their needs.

Information Builders' customers include most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,450 people and has more than 350 business partners. More information is available at http://www.informationbuilders.com.

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