SOURCE: Movero Technology

June 16, 2009 08:00 ET

Movero Technology's Expense Management Software Helps Address IRS Record-Keeping Issues for Mobile Phones

Automated Split Billing and Call Tagging Eliminates the Need to Move to Stipends

AUSTIN, TX--(Marketwire - June 16, 2009) - Movero Technology, a leading provider of managed IT services for enterprise mobility, today announced that the latest release of its Wireless Management Portal provides enhanced call and message tagging capabilities designed to address complex Internal Revenue Service record-keeping requirements.

Many organizations, especially tax exempt organizations like universities, have stopped providing employees with mobile phones after IRS auditors have denied deductions related to their use because of insufficient record-keeping. Under a 1989 law, workers who use company-provided mobile phones for personal calls are supposed to record the value of those calls as income and pay federal income taxes accordingly. To date, it has been a record-keeping nightmare for corporations to try to determine how many of an employee's calls are work related and how many are personal.

"Our customers compete in a global business environment where 24-hour contact is a necessity. That requires providing employees with mobile phones," said Melanie Gray, president and CEO of Movero. "After listening to our customers describe the challenges associated with keeping detailed call records, we decided to help automate and simplify the process."

The latest release of Movero's expense management software provides unique capabilities designed to help organizations address complex compliance issues related to mobile phone usage. Customizable split billing, complete with call and message tagging, provides organizations with the ability to quickly identify business charges versus personal charges. The interface, which features easily exportable reports, ensures that accounting and finance departments can maintain accurate records and stay in compliance with evolving IRS requirements with a minimum of effort.

"Forcing organizations to move away from giving employees corporate-based phones to solve a recording-keeping issue is not the answer," continued Gray. "Asking employees to go out and purchase their own phones and service plans actually creates a new, higher cost problem for corporate IT organizations; forcing them to take on the challenge of supporting diverse phone platforms with multiple wireless carriers."

Providing IT support for a broad range of mobile phone platforms is a challenge. Phones from different manufacturers all behave differently. Unlike the relatively homogenized desktop and laptop environment, where Windows computers dominate the landscape, the myriad of competing platforms can quickly overwhelm IT help desk and support organizations. Not to mention that an installed base of 2,000 mobile employees can generate almost 6,000 technical support calls annually -- with each call lasting as long as 30 minutes.

"We don't want to see our customers exchange a recoding-keeping problem for a more expensive IT problem," said Gray. "We'd rather help them solve both issues at once."

Movero's unique expense management capabilities are available and in use by Fortune 500 corporations today. The company's suite of managed IT services for enterprise mobility is delivered in a single, integrated Software-as-a-Service platform. The solution requires no investment in hardware, software licenses or annual maintenance fees and there are no lengthy implementation or integration cycles.

The Movero solution is backed by a world-class, US-based Certified Mobility Support center, staffed with experts available to help organizations 24 hours a day, 7 days a week. Every Movero client receives a unique toll-free phone number along with a dedicated team of specialists that focus entirely on that account. Over 96 percent of support calls are answered within 60 seconds.

To learn more about how your organization can leverage this solution to reduce costs, improve productivity and gain a competitive business advantage, please visit www.moverotech.com or call 888.668.3760.

About Movero

Movero Technology, Inc. is a proven provider of managed IT services focused exclusively on mobility. Our track record is built on more than 25 years of enterprise mobility experience helping customers successfully deploy and manage mobile devices in enterprise environments. Movero combines recognized domain experts, reliable and scalable technology and established processes to deliver a complete managed mobility solution that is customized to your organization. Our unique Software-as-a-Service mobility platform is backed by a certified 24x7 mobility support center to enable enterprise organizations to provide the highest quality of service to their mobile employees and the lowest possible cost.

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