SOURCE: Sparkcentral, Inc.

July 31, 2015 13:02 ET

MULTIMEDIA UPDATE - Sparkcentral Welcomes Vice President of Global Enterprise Sales

Marc Medrano, Joins the Sparkcentral Team to Help Forge the Future of Customer Experience

SAN FRANCISCO, CA--(Marketwired - July 31, 2015) - Sparkcentral, the leading enterprise customer engagement platform for real-time customer service, announced that Marc Medrano will join Sparkcentral as the Vice President of Global Enterprise Sales.

As Sparkcentral continues to gain traction in the enterprise space, Medrano's appointment is an important step towards scaling the organization and developing an even greater client base to join the likes of T-Mobile, Uber, Netflix and Delta Airlines.

"I have been impressed with the growth potential of Sparkcentral and their rise within the Enterprise Contact Center," said Medrano. "It is only the beginning of a rapid change in customer behavior and expectations and I am looking forward to being a part of Sparkcentral and helping customers deliver amazing customer experiences."

Medrano is a Saas professional with 17 years of experience in sales, business development, professional services and account management. He joins Sparkcentral from Spredfast where he served as the Vice President of Sales. Prior to Spredfast, Medrano was the Vice President of Business Development at myEdu where he oversaw social products, strategic partnerships, and licensing.

"Marc's breadth of experience and emphasis on early stage startups will be essential in Sparkcentral's growth," says Davy Kestens, CEO of Sparkcentral. "We are excited to welcome him to the Sparkcentral family and I am confident that he will make a positive and important impact on our company."

About Sparkcentral
In an era of empowered, hyperconnected customers, Sparkcentral is the only CRM platform for enterprises that unifies social, mobile, cloud and contextual data to proactively deliver personalized and engaging customer experiences. Customer service teams use our software to efficiently handle large amounts of customer inquiries in a fast and structured manner. Sparkcentral's client roster includes Delta Air Lines, Netflix, Dropbox, Uber, Sears and T-Mobile. For more information, visit www.sparkcentral.com.

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