SOURCE: MyAssist


October 29, 2012 18:47 ET

MyAssist Offers Free Assistance to Hurricane Sandy Victims

Live Agents to Deliver Emergency Travel and Personal Assistance to 50 Million People Threatened by Superstorm

STEVENS POINT, WI--(Marketwire - Oct 29, 2012) - MyAssist™, a leading live-agent personal assistance and concierge service for individuals and companies, today announced that anyone affected by Hurricane Sandy can use the MyAssist service at no charge. Storm victims can call toll free at 855-899-7161 and get instantly connected to MyAssist agents who will help arrange emergency travel reservations/accommodations, coordinate emergency medical assistance, communicate with family, friends and emergency response groups, and assist in helping with any emergency needs.

Hurricane Sandy, a category 1 hurricane threatening 50 million people in the northeastern U.S. corridor, is expected to hook inland Monday evening. Airlines around the world have canceled flights to and from the northeast of the U.S. because of the growing threat from the deadly hurricane. Flooding is also anticipated to be a huge threat, with many areas potentially seeing rainfall amounts between five and eight inches over a 48-hour period.

"We are committed to help people get out of harm's way," said John Noel, CEO of MyAssist. "Those who have lost power, are in need of supplies or find themselves stranded can call us to find out how to move to a safe location, arrange for transportation or contact family members. We are here 24/7 to provide a live connection to safety."

MyAssist agents work within one of the world's finest concierge, emergency travel and medical assistance infrastructures, which is based in the United States. MyAssist apps are available for all major mobile platforms: Apple iOS, Android, BlackBerry OS and Windows Phone, which can be downloaded for free.

MyAssist agents can help with:

  • Emergency medical dispatch
  • Emergency travel reservations
  • Medical assistance coordination
  • Communication with family and friends
  • Connections to government agencies and emergency response groups 
  • Emergency cash transfers

MyAssist and its parent company, Noel Group, have been providing emergency medical services for 25 years, including services during 9-11, the Pacific Tsunami, Hurricane Katrina and the earthquake in Haiti, when MyAssist tapped into the company's network of emergency transportation partners to safely evacuate a group of children from Haiti to the United States. MyAssist agents leverage a vast network of international connections to navigate through the various logistical, physical and political obstacles in order to get people to safety.

About MyAssist™
Guidance, support and assistance -- with anything, at anytime, from anywhere: That's MyAssist™, a unique live-agent personal assistance and concierge service for individuals and companies from the Noel Group. MyAssist was created by John Noel, founder of travel-insurance giant TravelGuard, to provide individuals and organizations around-the-clock access to experts in travel and reservation services, online research, emergency services, and medical assistance. Companies can private label MyAssist to create a competitive advantage through innovative customer service. Learn more about MyAssist at

John Noel and his wife Patty established the Make A Mark Foundation -- a non-profit, humanitarian program focused on the looming orphan crisis in sub-Saharan Africa, which was caused by the devastating AIDS pandemic. Make A Mark has built clinics, schools and orphanages in developing countries throughout the world. Trees 4 Children is a sustainability initiative that is part of the Make A Mark Foundation. The project will grow and process trees for lumber to help contribute to the financial self-sustainability of Nyumbani in Kitui Kenya -- a village with over 1,000 HIV/AIDS affected children and elders. The revenues from this project will yield enough revenue to care for the children and elders in the village and help plant more trees to benefit additional AIDS orphans.

MyAssist is a trademark of The Noel Group. All other trademarks belong to their respective owners.

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