SOURCE: MyAssist


August 26, 2011 15:00 ET

MyAssist Opens Its Lines to Anyone Affected by Hurricane Irene

Live Emergency Medical Assistance Agents Ready to Help 24/7

STEVENS POINT, WI--(Marketwire - Aug 26, 2011) - MyAssist, a leading live-agent personal assistance and telematics service for individuals and companies, today announced the company is opening its lines to anyone affected by Hurricane Irene. People can call 877-MyAssist (877-692-7747) and will be connected to live agents trained in emergency medical assistance, travel assistance, global concierge services and general personal assistance.

"We are committed to help people get out of harm's way -- as this is expected to be one of the biggest storms to hit the eastern seaboard in decades," said Jim Flavell, senior vice president, MyAssist. "People who have lost power, are in need of supplies, find themselves stranded or in danger can call us to find out how to move to a safe location, arrange for transportation or contact family members. We are here 24/7 to provide a live connection to safety."

MyAssist and its parent company, Noel Group, have been providing emergency medical services for 25 years, including services during 9-11, the Pacific Tsunami, Hurricane Katrina and last year's earthquake in Haiti, when MyAssist tapped into the company's network of emergency transportation partners to safely evacuate a group of children from Haiti to the United States. MyAssist agents leverage a vast network of international connections to navigate through the various logistical, physical and political obstacles in order to get people to safety.

MyAssist emergency and medical assistance services include:

  • Evacuation
  • Emergency medical dispatch
  • Emergency travel reservations
  • Medical assistance
  • Communication with family and friends
  • Connections to government agencies and emergency response groups

Specialized agents deliver 24/7/365 emergency medical, travel, global concierge and personal assistance from one of world's finest concierge infrastructures based in the U.S. MyAssist services are available to members by phone, e-mail or through iPhone, BlackBerry and Android mobile applications.

About MyAssist
MyAssist, a leading live-agent personal assistance and telematics service for individuals and companies, is a Noel Group company. MyAssist provides a unique live agent service designed to empower and protect people's lives and experiences. Customers receive cost-effective, around-the-clock access to a team of experts in travel and reservations services, online research, emergency services and medical assistance. MyAssist is available as iPhone, BlackBerry and Android applications or can be used from any mobile device and land line. Companies can private label MyAssist to create a competitive advantage through innovative customer service and/or improve employee productivity. MyAssist is powered by the world's leading concierge, emergency travel and medical assistance infrastructure. For more information about MyAssist, visit

MyAssist is a trademark of The Noel Group. All other trademarks belong to their respective owners.

Contact Information

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    Barbara Reichert
    Reichert Communications, LLC
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