SOURCE: MyAssist


May 16, 2011 08:00 ET

MyAssist Powers Personal Concierge Services for MedjetAssist

MedjetAssist Elite Members Gain 24/7/365 Access to Highly Trained Personal Assistants

STEVENS POINT, WI--(Marketwire - May 16, 2011) - MyAssist, a leading live-agent personal assistance and telematics service for individuals and companies, today announced a partnership with MedjetAssist, the premier emergency medical evacuation membership program for travelers. For the first time, MedjetAssist Elite members will have around-the-clock access to personal assistance, concierge, travel and emergency medical assistance.

"We are thrilled to offer our members the valuable time-savings and convenience of MyAssist's personal concierge services," said MedjetAssist president and CEO Roy Berger. "Our Elite members will now have the luxury of having a team of professionally trained personal assistants with them -- wherever they go."

MyAssist services are available to MedjetAssist Elite members by phone (877-493-3842), e-mail ( or through iPhone, BlackBerry and Android mobile applications, which can be downloaded from the MedjetAssist Elite member login page. All inquires are handled by live agents within MyAssist's U.S. based call centers, one of the world's finest concierge infrastructures.

"MedjetAssist is a great partner for us because they share our philosophy of taking care of people and delivering world-class service," said Jim Flavell, senior vice president, MyAssist. "We are looking forward to enriching the lives of MedjetAssist Elite members with more convenience, less stress and enjoyable travels."

MedjetAssist Elite members will now receive the following type of personal assistance services from MyAssist:

  • Travel accommodations, transportation services and hotel reservations
  • Restaurant reservations and menu information
  • General concierge services
  • Concert and event ticketing
  • Online research and information services
  • Lost luggage and stolen credit card reclamation
  • Language translation
  • Wake-up calls
  • Gift purchasing
  • Roadside assistance access
  • Up-to-the-minute traffic reports
  • Directory assistance and local information

About MedjetAssist
MedjetAssist is the premier emergency medical evacuation membership program for travelers. If a member is hospitalized more than 150 miles from home -- virtually anywhere in the world -- MedjetAssist reviews his or her condition both with the attending medical staff and the member's own physicians, and arranges medical transfer to the hospital of his choice. All the member pays for this bedside-to-bedside service is a modest membership fee. MedjetAssist has its corporate headquarters in Birmingham, AL, and is the exclusive provider of worldwide air ambulance and medical repatriation services for AARP.

About MyAssist
MyAssist, a leading live-agent personal assistance and telematics service for individuals and companies, is a Noel Group member company. MyAssist provides a unique live agent service designed to empower and protect people's lives and experiences. Customers receive cost-effective, around-the-clock access to a team of experts in travel and reservations services, online research, emergency services and medical assistance. MyAssist is available as iPhone, BlackBerry and Android applications or can be used from any mobile device and land line. Companies can private label MyAssist to create a competitive advantage through innovative customer service and/or improve employee productivity. MyAssist is powered by the world's leading concierge, emergency travel and medical assistance infrastructure. For more information about MyAssist, visit

All trademarks and registered trademarks in this document are the properties of their respective owners.

Contact Information

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    Alison Flood
    Reichert Communications, LLC
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