June 08, 2009 08:00 ET

myDIALS Introduces "Every Person Analytics" With Comprehensive Operational Performance Optimization Solution

myDIALS 3.0 Combines Sophisticated Analytics With Interactive SaaS Dashboards, Enabling Any User to Continuously Improve Operational Performance

LAFAYETTE, CO--(Marketwire - June 8, 2009) - myDIALS, a leader in operational performance management, today announced myDIALS version 3.0, the first operational performance optimization solution that delivers "every person analytics," including real-time scenario analysis. Building on its Software as a Service (SaaS) dashboards, myDIALS 3.0 provides all users with the most advanced interactive performance analysis capabilities, right-time actionable metrics and intuitive context setting including an industry-first dynamic time control. Only myDIALS is delivering on the promise of true continuous improvement with an Operational Performance Optimization solution that enables employees to constantly monitor performance, identify and characterize performance problems, make rapid decisions and take corrective action to fix issues.


-- Real-time Scenario Analysis. Advanced analytics module delivers the ability for interactive "what-if" scenario analysis while you watch. Compared to other solutions that apply a blanket proportion across every data point, myDIALS allows users to specify changes to individual data points or a number of changes across multiple dimensions and drivers all at once -- either historically or into the future -- returning immediate scenario results within the context of the active drill-tree.

-- Problem Analysis. Analytics module also features sophisticated mathematical charting capabilities, including trend lines, forecast projections with error ranges, control charts and Pareto charts that can be used to characterize the nature of a performance problem.

-- Drill by Drivers. myDIALS 3.0 is the only operational performance management solution that enables users to determine the root cause of performance issues. Key Performance Indicators (KPIs) are outcomes, and therefore not actionable in and of themselves. With myDIALS 3.0, decision makers can drill directly into Key Performance Drivers (KPDs), view the relationship between KPIs and their underlying KPDs, and take action based on those specific metrics.

-- Time Context. myDIALS 3.0 provides a unique, dynamic time control for users to put the entire dashboard into a time context and quickly obtain the big picture overview of performance trends, as well as the level of detail required to determine an issue's root cause. Users can "zoom in" or "zoom out" along the time hierarchy (from months to weeks or days; or from months to quarters or years), view period over period comparisons, or select a specific time period of interest, e.g. "May 2009."

-- Personalization. With the ability to private label the solution, partners and clients can customize the myDIALS interface with logos and color themes across dashboards and individual dials, reinforcing partner branding and the client's corporate image.

-- Enhanced Connectivity. myDIALS' "right-time" dashboards combine operations and business data from any existing data source and deliver consistent data, in context, so that decision makers can understand and take action on performance issues related to the value stream segment or business process for which they're responsible. myDIALS has more than 35 standard connectors covering: enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) systems, as well as manufacturing execution systems (MES), databases, spreadsheets and flat files.


-- Vince Aurora, Adelaide Brighton Cement Plant Manager - "myDIALS' strength is its ability to display and provide drill-down access to information from the systems that we already have in place. myDIALS version 3.0 offers drill-in analysis, analytic trend charts and the ability to perform 'What-if' scenarios, which makes business intelligence for all levels of management a reality."

-- John Colbert, Vice President, Research and Analysis, BPM Partners - "Without closed-loop, continuous improvement processes taking place at all levels of the organization, a well-intended performance management plan becomes a dead-end strategy. With version 3.0, myDIALS really targets operational performance optimization, giving employees timely access to their KPIs and associated performance drivers so they may efficiently analyze performance issues and take action."

-- Wayne Morris, CEO, myDIALS - "Mistakes are costly, and especially in this economy, you can't afford to be blindsided by unresolved performance issues. With advanced analytics suitable for any user, myDIALS 3.0 is the first solution that gives employees at all levels in the organization the ability to make sense of right-time metrics and take action to immediately impact performance."

-- Anton van der Merwe, Member, Alta Via Consulting LLC - "myDIALS version 3.0 allows us to deliver the visualization and analysis our clients need to make sound operational decisions. The ability to easily identify and drill into the Key Performance Drivers, and not just KPIs or outcomes, takes the guesswork out of determining actionable metrics."


-- myDIALS 3.0 Flash Demo

-- myDIALS 3.0 Datasheet

-- myDIALS 3.0 Screenshot Gallery

-- Webinar: "Using Performance Drivers to Enhance Business Success"

-- myDIALS Logo

-- Executive Blog: "Dialed In"


myDIALS is pioneering a new industry standard in Operational Performance Optimization with a Software as a Service (SaaS)-based solution that offers unparalleled usability and delivers timely, actionable metrics, contextual information, guided diagnosis and "every person analytics" directly to all employees. myDIALS extracts right-time metrics and calculates Key Performance Indicators (KPIs) and associated Key Performance Drivers (KPDs) across all business roles, processes and value streams. With myDIALS, customers can maximize the value of their existing environment to quickly resolve issues and optimize operational performance on an ongoing basis. myDIALS is based in Lafayette, Colo. Visit for more information.

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