SOURCE: N-able Technologies

N-able Technologies

June 16, 2009 19:00 ET

N-able Technologies® Launches N-supportPro™ Remote Control Software in Australia and New Zealand

Advanced Remote Control and IT Support Offering Helps Channel Partners and IT Professionals Better Service Customers and Minimize Support Costs

SYDNEY, AUSTRALIA--(Marketwire - June 16, 2009) - N-able Technologies®, the global leader in network and systems management software and services for managed service providers (MSPs) and IT professionals, today announced its hosted N-supportPro™ tool is now available in Australia and New Zealand. N-able's N-supportPro is the IT industry's fastest and most secure end-to-end attended remote control and IT support software.

"The remote support technology found within N-supportPro is a must-have for MSPs, solution providers and corporate IT departments," says Rob Bissett, Director of Product Management, N-able Technologies. "Adoption of N-supportPro in the U.S., as well as the U.K. and Netherlands, has been very strong primarily because the software is so valuable, affordable and easy to use. We expect to see similar demand in Australia, but with an even faster rate of adoption due to the widespread move to managed services across the country."

Adding to its value, N-able's N-supportPro software is compatible with a wide range of Web browsers, and offers support for multiple platforms and operating systems. It also uses a secured Internet connection to enable service desk technicians to connect to remote devices in seconds and resolve customers' IT issues with greater efficiency.

"N-supportPro works with virtually any connection and offers business integration with CRM technology, professional services automation tools, billing software and other systems," says Bissett. "It's a technology that technicians can just turn on and go."

N-supportPro can also be used to remotely support desktops, notebooks, servers and mobile devices such as Windows Mobile smartphones, which Bissett says is a category that is going to demand an increased level of remote IT support and monitoring.

N-supportPro is available for purchase as a standalone technology or as an enhancement to N-able's award-winning N-central® network and systems management software. There is no upfront investment, installation or ongoing maintenance required for deploying N-supportPro.

Pricing and Availability

N-able's N-supportPro hosted remote control tool is available now at an introductory offer of $700 US for a one-year license -- a 41 per cent savings off the regular price. As part of this special promotion, every purchaser of N-supportPro will also receive 10 free one-year node licenses of N-able's N-central software. For a free trial of N-supportPro, visit For more information, call us at +61 (0) 2 9513 8876 (Sydney) or 00 800 6225 3000 (toll-free), or email or visit for a complete list of product features and benefits.

About N-able Technologies

N-able Technologies® is the global leader in network and systems management software and services for managed service providers and IT professionals. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-able maintains operations in North America, the U.K., the Netherlands and Australia.