SOURCE: Lending Solutions, Inc.

September 16, 2008 14:45 ET

NARFE Premier FCU Selects LSI as Contact Center Partner

Services Include Complete, 24/7 Member Service

ELGIN, IL--(Marketwire - September 16, 2008) - Lending Solutions Inc. (LSI), a provider of contact center services and consulting programs for financial institutions across North America, announced that NARFE Premier Federal Credit Union (FCU), Alexandria, VA, has chosen LSI as their 24/7 lending and member service partner. NARFE Premier FCU is a member focused, member driven cooperative dedicated to delivering financial solutions to members and their families nationwide, no matter what time of day. LSI's services combine advanced technology with highly trained member service specialists to process virtually every lending and member service function on behalf of the credit union. As part of the comprehensive package, NARFE Premier FCU will utilize LSI's internet lending platform, indirect underwriting services, and collections program.

LSI has been processing loan applications for financial institutions for over 13 years, and in 2006 launched its Member Service solution as an ancillary service to its National Loan Processing Center. Credit unions can choose to outsource all or just a portion (i.e. after-hours, weekends, overflow) of their lending and member service support to LSI.

"Our company is organized to merge well-trained staff with comprehensive technology that shoulders the responsibility for providing financial and member support services," says Lee Kolquist, president of Lending Solutions. "By using our services, credit unions can cost-effectively enhance the quality of member services and position themselves to compete more efficiently in the marketplace."

About Lending Solutions, Inc.

Lending Solutions, Inc. has been a provider of lending center services and consulting programs for financial institutions across North America since 1994. The company's highly trained, professional staff provides 24-hour lending and member service to over 300 of North America's premier credit unions, banks, and mortgage companies. For further information on Lending Solutions, please visit www.lendingsolutions.com.

About NARFE Premier Federal Credit Union

NARFE Premier Federal Credit Union, headquartered in Alexandria, VA, is a member-owned cooperative, providing financial solutions to active and retired federal employees and their families nationwide. Originally chartered in 1935, NARFE Premier FCU represents 10,000 members with assets exceeding $125 million. For more information, visit www.NARFEpremierFCU.org.

Contact Information

  • CONTACT:
    Bill Hultstrand
    Lending Solutions, Inc.
    (800) 937-4249 x3375
    Email Contact

    Christine Sparks
    NARFE Premier FCU
    (800) 328-1500 x1216
    Email Contact