National Car Rental

National Car Rental

January 23, 2014 09:00 ET

National Car Rental Introduces Emerald Aisle Service at Edmonton International Airport

Becomes First Car Rental Brand in Edmonton to Offer Counter Bypass

TORONTO, ONTARIO--(Marketwired - Jan. 23, 2014) - National Car Rental announced today the addition of its "Emerald Aisle" service for members of its award-winning Emerald Club loyalty program at the Edmonton International Airport National location. With this expansion, National has become the first car rental brand to offer counter bypass service to Edmonton International Airport customers.

National - which launched the car rental industry's first comprehensive frequent-renter program - expedites the rental process for Emerald Club members by providing access to the "Emerald Aisle," an exclusive section of the lot where members can select any vehicle as long as they reserve a mid-sized car. The Emerald Club is free to join and focuses on making travel more efficient by offering its members speed, choice and control. Members can bypass the service counter and head straight for the "Emerald Aisle" to pick up the car of their choice.

"At National, we are committed to providing business travellers with a convenient and efficient car rental process so they can continue their work with ease," said Chuck Monus, airport area manager at National Car Rental. "We continually work to improve our customers' rental experience and are proud to be the only car rental company at the Edmonton Airport currently offering counter bypass service."

National, which was recently named the highest-ranked car rental brand in the J.D. Power 2013 North American Rental Car Satisfaction Study(SM), allows Emerald Club members to earn rewards in the form of Free Rental Days, frequent-flyer points or hotel rewards. In addition, they have the option to receive EmeraldAlerts(SM), including email Arrival and Return Alerts, and Drop & Go(SM) service with convenient eReceipts.

"Having National's Emerald Aisle service at our airport is a big win for our passengers," said Myron Keehn, vice president of commercial development at Edmonton International Airport. "With the Emerald Aisle, passengers can now get off a plane, into a rental car and on with their day quickly and effortlessly."

The new "Emerald Aisle" at the Edmonton International Airport, the fifth largest airport in Canada, represents the fifth "Emerald Aisle" location in Canada. The "Emerald Aisle" was first introduced in Canada in 2010 with locations at the Calgary, Montreal and Vancouver airports, and then at the Toronto Pearson International Airport location in 2011.

About National Car Rental

Founded in 1947, National Car Rental is a premium, internationally recognized brand serving the daily rental needs of the frequent airport traveller throughout the world. With National, time-sensitive customers in the United States and Canada are able to quickly choose their own vehicles, based upon their advance reservation and requested car class, and then simply drive away from the airport. For the second time, National earned the "Leading Edge Award" from Executive Travel magazine, recognizing the brand as the top rental car service in the travel industry in 2011 and 2013.

The Emerald Club - the car rental industry's first comprehensive frequent-renter program - expedites the rental process for members by offering counter bypass as well as access to National's "Emerald Aisle," an exclusive section of the lot where members can select any vehicle as long as they reserve a mid-sized car. In addition, Emerald Club members can choose to receive EmeraldAlerts(SM) - emailed communications that include Arrival and Return Alerts, and Drop & Go(SM) service with convenient eReceipts. Today, National has expanded to 63 Emerald Aisle locations in the United States and Canada, including the top 50 airports for business travel. For more information about National, visit www.nationalcar.ca or www.facebook.com/NationalCarRental and follow National on Twitter @NationalPro.

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