December 15, 2011 02:30 ET

Nationwide Members to Help Shape Society's Corporate Responsibility Report

LONDON, UNITED KINGDOM--(Marketwire - Dec. 15, 2011) - Nationwide Building Society is asking its members what they would like to see in its forthcoming Corporate Responsibility (CR) Report. Members will be able to provide feedback at Nationwide's Talking Point section on Your Nationwide, to help shape the contents of its second standalone report.

The CR Report is designed to demonstrate how Nationwide's social and environmental impact is being effectively managed within four main areas: finance, housing, community and the environment(1). The Report follows Nationwide's first standalone CR Report - 'More Than Just Words' - published in 2009. Since then, the CR Report has been included within Nationwide's Annual Report and Accounts(2).

Members are being asked to contribute their views and suggestions to help members thinking include:

  • Does Nationwide need a separate standalone CR report, or should it remain within the Annual Report and Accounts?
  • What information would members like Nationwide to include in its CR report?
  • What are THE most important things for members to know? E.g. would they like to know about Nationwide's targets, to read about case studies highlighting the work the Society does or perhaps understand more about the society's community partners and what has been achieved with them?
  • Would members like to see a corporate responsibility blog on the Nationwide website?
  • Do members feel that a CR report would be more credible if it was independently assessed by a third party?

Jayanti Durai, Nationwide's head of corporate responsibility, said: "Being a good corporate citizen is at the heart of the way we do business and, as a member owned organisation, we'd love to know what members want from the next Corporate Responsibility Report. What would they like to know about our targets, our partners and activities? Every year 1% of our pre-tax profit goes towards our Corporate Responsibility agenda, so it is important that we are communicating in the most effective way possible."

"We are always keen to hear what our members think - at our Member TalkBacks, for example - and this is just another chance for them to tell us their views. All comments will be welcomed."

Notes to editors:

Nationwide is the world's largest building society as well as the second largest savings provider and a top-three provider of mortgages in the UK. It is also a major provider of current accounts, credit cards, ISAs and personal loans. Nationwide has around 15 million members.

Since the credit crunch began in 2007, Nationwide has remained profitable against a very difficult economic environment. In the half year ending September 2011 Nationwide made a strong underlying profit of £172 million - up 17% from the previous year. Its strong financial performance and prudent business model means that Nationwide is included in Global Finance magazine's Top 50 Safest Banks in the World.

Nationwide has around 700 branches and customers can manage their finances in branch, on the telephone, internet and post. The Society has around 16,000 employees. Nationwide's head office is in Swindon with administration centres based in Northampton, Bournemouth and Dunfermline. The Society also has a number of call centres across the UK.

(1) Finance In the Finance section, we outline the support we give customers through the provision of simple, transparent products; the support we give when customers are in debt and how we are developing people's financial skills and knowledge, enabling them to manage their own finances effectively to avoid financial difficulty.

Housing In the Housing section, we showcase the support we give to those people who are homeless or experiencing housing problems and how we support and promote affordable housing and sustainable living.

Community This section provides case studies and information on how we make a difference in our local communities through meaningful charitable partnerships and employee volunteering.

Environment Finally, in the Environment section we demonstrate how we are reducing our carbon footprint and having a wider positive impact through our people and suppliers.

We don't have shareholders, we are owned by you, our members, so you set our agenda. And we never forget that. Corporate Responsibility is central to the way we do business and as we move into the 2011 reporting period we would like to know how you feel we could improve upon, or change our approach to reporting.

(2) See page 46 of the Annual Report and Accounts 2011.

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