SOURCE: National Committee for Quality Assurance

National Committee for Quality Assurance

August 05, 2009 11:41 ET

NCQA's Quality Compass® 2009 Details Performance Data for 415 Commercial Health Plans Serving Over 94 Million Americans

Industry-Leading Database Includes New Measures on Management of COPD and Transparency of Health Plan Costs

WASHINGTON, DC--(Marketwire - August 5, 2009) - The National Committee for Quality Assurance (NCQA) has released its latest edition of Quality Compass, the nation's leading database of comparable information on clinical performance and patient experience for 415 commercial health plan products serving 94 million enrollees.

Quality Compass 2009 allows subscribers to generate custom reports by selecting health plans, measures and benchmarks for up to three years of data. Data can also be compared against state, regional and national benchmarks. In addition, the optional Data Exporter allows users to download their customized reports to a Microsoft Excel® spreadsheet for further analysis. Improvements to Quality Compass 2009 include:

--  Simplified report building and analysis,
--  Expanded benchmark options,
--  Ability to share reports with other licensed users,
--  Capabilities to build custom reports with more measures, and
--  Two new measures of care and service quality -- pharmacotherapy
    management of COPD exacerbation and consumer survey results on the ease
    with which members can find the cost of prescription medicines and other
    healthcare services or equipment.

"Employers, health plans, pharmaceutical companies and benefit consultants have long relied on Quality Compass for their quality improvement initiatives," said NCQA Chief Information Officer Rick Moore. "Quality Compass makes it possible to compare a health plan's quality and member satisfaction rates to those of other plans, allowing purchasers to make sound decisions and health plans to pinpoint areas for improvement."

Quality Compass contains information drawn from audited data reported to NCQA through its Healthcare Effectiveness Data and Information Set (HEDIS®) as well as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®). NCQA also collected HEDIS and CAHPS data from Medicare and Medicaid plans. The Medicaid edition of Quality Compass will be available in October. The performance data also forms the basis of NCQA's annual State of Health Care Quality report, which will be released on October 8.

Quality Compass can be ordered online through NCQA's Web site,, or by calling NCQA Customer Support at (888) 275-7585.

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in health care. NCQA accredits and certifies a wide range of health care organizations and recognizes physicians in key clinical areas. More than 7 in 10 Americans enrolled in health plans are in an NCQA-Accredited plan. NCQA is committed to providing health care quality information through the Web, media and data licensing agreements in order to help consumers, employers and others make more informed health care choices.

Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality. All rights reserved.

Contact Information

    Ashley Carter
    (202) 955-5106