Teleperformance USA and Canada

December 21, 2015 13:24 ET

Nearly 1,400 Teleperformance U.S.A. Employees Register as Bone Marrow Donors

Teleperformance Partners With Delete Blood Cancer DKMS Organization to Help Save Lives

SALT LAKE CITY, UT--(Marketwired - December 21, 2015) - Teleperformance, the global leader in outsourced multichannel customer experience management, has partnered with Delete Blood Cancer DKMS organization to offer donor registration opportunities to employees interested in joining the national bone marrow donation registry. In a national campaign across all Teleperformance sites earlier this fall, more than 1,390 Teleperformance employees provided cheek swabs and health information in order to make themselves available as potential donors for patients in-need. 

Approximately every three minutes in the U.S., someone is diagnosed with blood cancer and a bone marrow transplant is often the best chance for survival for many patients. According to Delete Blood Cancer DKMS, although around 30 percent of patients can find a donor match within their families, 70 percent of patients (around 14,000 people each year), rely on selfless strangers donating their bone marrow. 

"Delete Blood Cancer DKMS was honored to be the benefactor of the Teleperformance social responsibility initiative to register potentially life-saving donors to the National Bone Marrow Registry," said Koren Karlovic, Delete Blood Cancer DKMS Donor Recruitment Coordinator. "Through their national campaign to get swabbed and save a life, Teleperformance donor drives resulted in over 1,390 new donors added to the National Registry."

 "We are grateful for the partnership we have built with Delete Blood Cancer DKMS and the support they have provided us to make our donor registration effort possible," said Miranda Collard, Teleperformance President, Enterprise Service Delivery. "I would also like to thank our employees for their willingness to help strangers in need. This is a true testament to the many wonderful individuals we employ at Teleperformance and I am once again humbled by their kindness and generosity." 

If a Teleperformance employee should match with a patient from the national database, the employee will be asked to donate marrow or blood stems cells in a basic outpatient procedure that differs from donating blood. Because of the challenges involved in finding just the right match, it is important to have a large registrant pool. Many of the patients who benefit from these transplants are children. 

"One of our clients came to us with the idea of spearheading a campaign that would help the growing need for bone marrow donors in our country," said Kerry Black, Teleperformance Director of Human Resources. "When we began planning this initiative, we had no idea of the response we would receive from our employees. The outpouring of support and enthusiasm across our company has been incredible. I am proud to be a part of this experience and to work alongside such kind, giving individuals."

Teleperformance U.S.A. launched this campaign as part of its Citizen of the World initiative; a multi-faceted charitable commitment to help the world's most vulnerable children meet basic survival needs and ultimately reach their individual potential. 

Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2014, it reported consolidated revenue of EURO 2,758 million ($3,665 million, based on EURO 1 = $1.33).

The Group operates around 135,000 computerized workstations, with more than 182,000 employees across around 270 contact centers in 62 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services.

Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

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