SOURCE: Neocase Software

Neocase Software

March 24, 2011 05:00 ET

Neocase Software Sponsors the Strategic HR Network's 6th Annual Congress

Neocase Will Showcase Neocase HR and Neocase Enterprise Portal and Chair a Session on HR Effectiveness

LONDON--(Marketwire - March 24, 2011) - Neocase Software, a leading provider of contact center solutions for shared service centers and customer support operations, announced today that it sponsors the Strategic HR Network's 6th Annual Congress taking place in London on March 31, 2011. The theme of this year's conference is "Business Focused HR Strategy."

"We are very honored to be a featured sponsor of the Strategic HR Network's annual conference and are excited to present our solutions for HR Shared Services and contact centers -- Neocase HR and Neocase Enterprise Portal," says Julien Dahan, Chief Executive Officer and President of Neocase Software. "We believe this conference is an excellent platform in which to showcase the benefits and value of our solutions to a sophisticated audience of HR professionals."

During the event, Neocase Software's European Sales Director Sean Harman will chair an "HR Effectiveness" session, which will feature speakers from General Mills UK and Motorola. The session will address the challenges and best practices in structuring and managing your HR operations and service delivery for maximal effectiveness and efficiency.

At the conference, Neocase Software will exhibit Neocase HR, the premier case management and contact center solution for managing and optimizing HR processes within a shared service center and HR call center. Leading research groups have praised Neocase HR for its superior functionality in the areas of collaborative case management, business process management, business intelligence, and knowledge management. The solution has empowered companies such as Thales UK, Atkins, Air France, and CUNA Mutual Group to achieve significant productivity improvements, cost savings, and an overall higher quality of service delivered to employees.

Neocase also will present its portal solution, Neocase Enterprise Portal, an advanced portal solution that can function as a customer, employee, and supplier portal. Released late in 2010, the solution has already received rave reviews from installed Neocase customers. The solution includes features such as HR content management, employee and manager self service, HR process templates, and an employee survey module.

For more information about the Strategic HR Network's 6th Annual Congress, please visit: http://www.strategic-hr-network.co.uk/

To learn more about Neocase Software solutions, please visit: http://www.neocasesoftware.com

About Neocase Software
Neocase Software empowers large, global corporations to manage and optimize their shared service and call center performance and processes through next generation service functionality. Driven by Neocase's uniquely adaptive technology platform, Neocase solutions improve process efficiency, reduce operating costs, and enhance the quality of service delivered to internal and external customers. Neocase Software solutions include: Neocase HR for Human Capital Resource Management, Neocase CS for Customer Service and Neocase FR for Financial Resolution. All solutions can be deployed on-premise or in a SaaS model. With more than 200 clients worldwide, representative customers include: Air France, Renault-Nissan, BNP Paribas, Thales UK, Guardian Life Insurance, Société Générale, CUNA Mutual Group, IADB, and Atkins Global. Neocase's award-winning solutions bring efficiency and profitability to shared services centers and customer service departments through: web self service, intelligent knowledge management, service level agreement (SLA) management, employee/partner case collaboration, executive dashboards, and automated workflows.

Contact Information

  • For more information, please contact:
    Joerg Koehler
    Director of Global Marketing
    Neocase Software
    Tel.: (415) 978.5159
    Email: Email Contact