SEATTLE, WA--(Marketwired - Jun 29, 2016) - NetMotion Wireless, a leading provider of connectivity and performance management software, today announced multiple 2016 IT World Awards:
- Mobility: Gold, Innovations in Mobile and Wireless
- Diagnostics: Bronze, Innovations in Mobile and Wireless
- Customer Service: Silver, Customer Service Department of the Year
- Customer Support: Silver, Best Support Department of the Year
"Our product and customer teams work very hard to delight customers throughout each stage of their mobile deployment journey," said Christopher Kenessey, President of NetMotion Wireless. "Our current 97 percent 'very satisfied/satisfied' customer rating is a reflection of our commitment to this high standard. We're pleased to be recognized by our peers in the IT World Awards for our product successes and service achievements."
More than three thousand organizations worldwide depend on Mobility software for secure connectivity, adaptive policy control, application performance management and network optimization. The company's Diagnostics software is the first and only solution of its kind to help IT teams quickly pinpoint root causes of connectivity and wireless networking problems to improve the productivity of mobile users.
NetMotion has scored a 97 percent or higher "very satisfied/satisfied" customer rating since 2011. The company's current Net Promoter Score (NPS) of 91 far exceeds current NPS averages in the technology (59) and telecom industries (21).
About NPG's IT World Awards
As industry's leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. The Annual IT World Awards is part of the SVUS Awards® recognition program from Silicon Valley in the United States of America which also includes other programs such as CEO World Awards, Consumer World Awards, Customer Sales and Service World Awards, Golden Bridge Awards, Globee Fastest Growing Private Companies Awards, Info Security PG's Global Excellence Awards, Pillar World Awards, PR World Awards, and Women World Awards. To learn more, visit www.networkproductsguide.com
About NetMotion Wireless
NetMotion Wireless connectivity and performance management software optimizes and accelerates business-critical applications, hybrid networks and mobile devices. Thousands of enterprises around the world depend on the company's solutions to deliver application performance management, network optimization, adaptive policy control and secure remote access for their mobile workforces. NetMotion gives IT decision-makers robust intelligence and control over devices, applications and networks to increase operational efficiencies and end-user productivity. NetMotion has received numerous awards for its technology and customer support. The company consistently receives an impressive customer satisfaction Net Promoter Score (NPS) of 91, significantly exceeding NPS averages in the technology and telecom industries. The company is headquartered in Seattle, Washington. Visit www.netmotionwireless.com.
NetMotion and NetMotion Mobility are registered trademarks of NetMotion Wireless, Inc. All other trade names, trademarks and registered trademarks are the property of their respective owners.