August 14, 2007 08:00 ET

NetPro DEC 2007 Survey Highlights Top Priorities, Issues, Trends for Microsoft's Largest Identity & Access Customers

Security and Compliance Remain Two Highest Priorities for the Third Straight Year; Active Directory Change Auditing Ranks as Most Important Day-to-Day Responsibility

PHOENIX, AZ--(Marketwire - August 14, 2007) - NetPro Computing, Inc. today announced the results of its fifth Directory Services and Identity and Access survey, conducted at the Directory Experts Conference (DEC) 2007 in Las Vegas in April 2007. A record 314 participants, representing a strong cross section of organizations, completed the survey over the course of the conference's four days. The survey results provide a wealth of insight into the issues, practices and priorities of the Microsoft Directory Services and Identity and Access community. Survey respondents were primarily IT technicians within large (over 100 employee) IT organizations and are responsible for supporting very large numbers of directory users. The highlights and key findings of this survey have been published in the DEC 2007 Attendee Survey Research Summary are available now at

"NetPro is fortunate enough to have a highly targeted forum for gathering powerful insight from the market," said Gil Kirkpatrick, NetPro's CTO and DEC founder. "The DEC Survey is like no other for pinpointing trends and shifting priorities in the directory services and identity market. It's also been known to prove that some things never change -- like security and compliance as the top priority for the third straight year and Active Directory change auditing as the top day-to-day task. We leverage this data for product planning and execution, and it's worth its weight in gold."

According to the respondents of NetPro's DEC Survey, better tools and automation are also worth their weight in gold. When asked for suggestions on how to improve their job satisfaction, "getting better tools and automation" topped the respondents' wish list, beating out second place finisher -- higher pay -- by two to one. Yet, the 2007 survey found that only 25% of IT organizations consider their infrastructure management efforts to be well-automated -- not surprising given the sheer number of tasks that infrastructure support team members are expected to cover in their day to day jobs. "According to our findings, more than half of the audience still relies on native tools and scripts to automate their IT processes," said Kirkpatrick. "It's no wonder our delegates are bogged down doing everything from directory administration to security policy enforcement and that they want better tools to help them automate!"

The 2007 survey covers a broad spectrum of key topics including evolving organizational issues and priorities, current practices, technical environments, directory tool preferences and job satisfaction. Following are more of the interesting findings contained in the survey white paper:

--  More than 50% of responding organizations consider themselves world-
    class or "better than average" in their directory management performance
--  Survey respondents report substantially higher satisfaction with their
    jobs than average for US workers -- more than 74% are satisfied or very
    satisfied with their jobs.
--  Internal politics tops the list as the worst aspect of respondents'
--  Job satisfaction is directly related to years of job experience --
    only 50% of respondents with less than one year of experience expressed
    satisfaction with their jobs as compared to 82% for those with more than 10
    years of experience.
--  Over 50% of respondents rely on formal processes to manage their
    infrastructure, but almost two-thirds of those respondents consider those
    processes to be overly bureaucratic.
--  SharePoint, Identity Lifecycle Manager (ILM) and MOM continue to show
    solid growth in market share.
--  Just over half of IT organizations surveyed (51%) plan to implement
    Windows Server 2008 immediately or within 12 months of release.

To obtain a copy of the DEC 2007 Attendee Survey Research Summary, please visit For more information about DEC Europe, to be held September 24-26 in Brussels, Belgium, please visit To learn more about DEC 2008, coming up in Chicago, Ill., March 2-5, 2008, please visit

About NetPro

NetPro sets the Gold Standard for distributed infrastructure management. We build decades of experience into every enterprise solution, ensuring that our customers can manage the security, compliance and health of their Active Directory, Windows, Exchange, and MIIS environments with total, unparalleled confidence. Our solutions enable organizations to improve security and policy compliance, increase access availability, prevent costly disruptions, and enhance management efficiencies. NetPro counts the U.S. Army, General Electric and Coors Brewing among its many customers.

Editors Note: NetPro names used in this document are trademarks, which may be registered in one or more jurisdictions, of NetPro. Microsoft is a registered trademark, and Active Directory is a trademark of Microsoft Corp. in the United States and other countries.

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