SOURCE: Netsmart


March 21, 2013 15:00 ET

Netsmart Releases Behavioral Health Benchmarking White Paper

Benchmarking Helps Transform Data Into Actionable Information, Leading to Overall Organizational Improvement

OVERLAND PARK, KS--(Marketwire - Mar 21, 2013) - Netsmart, the leading provider of clinical solutions for health and human services organizations nationwide, today announced availability of a complimentary white paper, "Benchmarking in Behavioral Health -- Giving Meaning to Measurement, Bringing Data to Life." The white paper educates behavioral health and human services providers about the value of benchmarking and its key role in driving organizational improvement in behavioral health provider organizations. The white paper is available for download on the Netsmart website.

The availability of this educational asset couldn't be more timely, as healthcare providers are under intense pressure to improve the quality of care, enhance consumer safety, and improve operational efficiencies with the end goal of delivering accountable care. Benchmarking, the formalized comparative process that identifies organizational strengths and opportunities for improvement, helps identify best practices to achieve this mission.

"Today's healthcare climate drives innovators like Netsmart to deliver inventive solutions and services focused on integrated and coordinated care," said Michael Valentine, chief executive officer, Netsmart. "Data, and what can be done with it, plays a key role in guiding the types of change that must occur through this era of accountable care, a key strategy for our industry. The size and scope of our client base gives Netsmart both the unique opportunity and the obligation to use data, research, clinical insight and benchmarking to best serve the entire health and human services industry."

Benchmarking enables behavioral healthcare and human services organizations to compare their performance and "big data" against key industry metrics and best practices from across the industry. Key areas for benchmarking in behavioral health can include dimensions such as discharge status, access, suicide rate, outpatient productivity, hospitalization rate, client satisfaction, no-show rate, unit costs, staff turnover, outpatient productivity and clinical tools.

Benchmarking has demonstrated its power in a multitude of behavioral health and human services settings across the country. Organizations that have used benchmarking have reported substantial improvements in a broad variety of realms, including improved efficiencies of operation and quality care.

Additional Netsmart white papers on other current industry topics of interest to health and human services providers are available for download on the Netsmart website.

About Netsmart
Netsmart helps health and human services organizations transform care through the collaborative, coordinated management and exchange of clinical data across the care spectrum and through effective practice management that improves revenue cycle management. More than 21,000 client organizations, including 350,000 care providers and more than 40 state systems, use Netsmart products to help improve the quality of life for tens of millions of people each year. Netsmart clients include mental health and substance use treatment agencies, psychiatric hospitals, private and group mental health practices, public health departments, social services and child and family health agencies, vital records offices, and managed care organizations. Netsmart's products are full-featured information systems that operate on a variety of operating systems, hardware platforms, and mobile devices, and offer unlimited scalability. Netsmart provides the solutions and expertise that help its clients meet all the criteria for Meaningful Use of an Electronic Health Record (EHR) under the American Recovery and Reinvestment Act (ARRA) of 2009.

Building upon Netsmart's Complete ARRA-Certified EHRs, Netsmart clients can also create a complete connected care environment encompassing e-prescribing and order entry, sharing clinical information and lab results, and using Web portals to provide secure and private consumer access to care information.

Netsmart is also pleased to support the EveryDay Matters Foundation, which was established for organizations within the behavioral and public health communities to learn from each other and share their causes and stories. Organizations can also request grants for their cause or to help fund technology that advances the way care is delivered. For more information, visit

For information about Netsmart's full range of solutions for health and human services organizations, visit or call 1-800-472-5509. Also follow us on Twitter, like us on Facebook and visit us on YouTube.

Contact Information

    Dave Kishler
    614.764.0143, Ext. 7252
    Email Contact