NetworkOmni Multilingual Communications

March 22, 2006 08:00 ET

NetworkOmni Offers Scholarships for Cultural Competence Trainers for Health Care; First-of-its Kind Program Offers Invaluable Training in Order to Reduce Disparities in Health Care Services

THOUSAND OAKS, Calif.--(CCNMatthews - Mar 22, 2006) -

NetworkOmni Multilingual Communications (NetworkOmni), a leading provider of oral interpretation, written translation, and language communication solutions, today announced its first-ever scholarship program to allow qualified individuals to participate in a Training-of-Trainers (TOT) program for the company's flagship cultural competence training program for health care scheduled to launch this summer.

Through this TOT program, NetworkOmni takes an important step toward helping health care organizations enhance their compliance with federal, state and local agency requirements in providing quality health care for Limited English Proficient (LEP) patients. The NetworkOmni TOT will be facilitated by Marjory Bancroft, MA, Director of Cross-Cultural Communications, a recognized expert in cultural competency. The TOT program will take place from June 26 to June 30, 2006, in preparation for the launch of the actual cultural competence training program.

"We are excited to provide this training program to the health care field, in order to support national efforts to reduce health disparities while allowing increased compliance with current legislation initiatives," said George Ulmer, CEO, NetworkOmni. "In addition, the cultural competence training program will provide continuing education units for a variety of health care professions."

Health care professionals trained through the program will be eligible to receive continuing education units granted by the University of Medicine and Dentistry of New Jersey's (UMDNJ) Center for Continuing and Outreach Education.

The NetworkOmni cultural competency training program, which will be offered around the nation beginning in July, supports equal access and quality health care for patients with Limited English Proficiency (LEP). The curriculum is based on the Department of Health and Human Services' Office of Minority Health's standards for culturally and linguistically appropriate services, as well as the ethics and standards of practice issued by the National Council for Interpreters in Health Care.

"This program is highly unique in that the curriculum is designed in such a way that a wide range of health care staff, including physicians, nurses, pharmacists and administrators, can all attend the same training," said Dr. Robert C. Like, M.D., M.S., Professor and Director of the Center for Healthy Families and Cultural Diversity, Department of Family Medicine, UMDNJ-Robert Wood Johnson Medical School and TOT content advisor and activity director. "Ultimately, a program that enables so many different types of professionals to learn about cultural competence and language access issues is of tremendous benefit, both to the organization, and to society as a whole."

The training is intended to help health care organizations enhance their compliance with Title VI of the Civil Rights Act as well as existing and emerging legislation from federal, state and local government agencies and requirements of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The ultimate goal of this program is the reduction of health disparities, the improvement of health outcomes, a decrease in medical errors, and the ultimate in quality care to LEP patients.

"NetworkOmni's commitment to quality is evident in that we are proudly collaborating with leading cultural competence experts, such as Dr. Like and Ms. Bancroft, to support us in the development of our program," said Ulmer. "These elements, combined with our subject-matter expertise in the provision of language services, can help strengthen the vital link between culturally competent care and language access."

About NetworkOmni Multilingual Communications

NetworkOmni, headquartered in Thousand Oaks, California, is celebrating its 25th year as an industry-leading language service provider. With over 2,500 highly screened, certified, and skilled language professionals, NetworkOmni provides solutions for a range of global industries, including healthcare, insurance, emergency 911, legal, financial services, technology, hospitality, and state and federal agencies. The company is one of the largest providers of telephone interpretation services worldwide. In addition to delivering on-demand telephone interpretation in 150 languages, NetworkOmni offers document, web and multimedia translation, as well as on-site interpreters, language testing, monitoring, and multilingual quality assurance services. NetworkOmni maintains operations in North America; Toronto, Canada; and Latin America, and is available to schedule services worldwide. For additional information, visit

Contact Information

  • NetworkOmni
    Tammy Gentry, 800-543-4244 ext. 2279