August 10, 2009 04:00 ET

New CEO at Vertex to Lead Growth Strategy

LONDON, UNITED KINGDOM--(Marketwire - Aug. 10, 2009) - Vertex announced today that with immediate effect Paul Sweeny has joined the company as CEO with responsibility for leading the business through its next growth phase.

Sweeny joins from IBM where has held a number of senior executive roles over the last 16 years. For most of his time with IBM, Sweeny was a leader in their Global Services business and managed the sales and delivery of several large outsourcing contracts delivered for the benefit of leading global companies, notably in the financial services and utility sectors.

Commenting on Sweeny's appointment, Vertex chairman Sir Peter Gershon said: "In Paul we have a seasoned leader who shares our ambitions for our clients, people and business. His proven success in the outsourcing arena brings complementary skills and insights that will accelerate Vertex's growth and development."

Of his appointment, Sweeny said: "Vertex is a leader in the industry and known for the quality of its people and services. It has immense opportunity to build on this reputation and extend its offerings in North America, the UK and India. I am looking forward to leading this next, exciting chapter in its growth."

At Vertex, Sweeny will be responsible for the development and execution of the company's growth strategy and leading a motivated workforce of almost 9,000 people across the UK, North America and India.

Sweeny joined IBM in 1993 and most recently served as Global Managing Director in IBM's Financial Services Business. Over the course of his career at IBM, Sweeny has been responsible for all aspects of IBM's relationship with some of their largest financial services clients, run utilities outsourcing globally and run global sales and business development for IBM's Managed Business Process Services unit.

For more information, visit

About Vertex

- Vertex is a leading international Business Process Outsourcer (BPO) and Customer Management Outsourcing business (CMO) with clients in the private and public sectors.

- Founded in 1996 it has grown to become one of the largest UK BPO companies (source: Ovum); the number one UK CMO provider (Source: Nelson Hall) and the market leader in Customer Management Services for Utilities in North America.

- It provides a range of transformational service solutions to deliver winning outcomes for our clients in the areas of:

-- BPO & CMO

-- IT Applications, Services and Products

-- Consulting and Transformation

-- Debt Management and Special Servicing.

- Its 9000 people span 3 continents and 75 locations, delivering solutions to a wide range of clients 24/7 and supporting 45 million customers internationally.

- Annually it processes 28m payment transactions valued at Pounds Sterling 1.7 billion and handle 20m inbound calls. It prints and despatches 45 million documents and process 2.7m items of incoming mail each year.

Contact Information