SOURCE: Zagada Markets

Zagada Markets

Zagada Markets

April 20, 2011 16:03 ET

New Cloud-Based Sourcing Platform Exits Beta Making Easy Service Provider Selection for Buyers Focused on Latin America-Caribbean Nearshore and Philippines

"A Customized Platform for Negotiating With an Elite Group of Vetted Mid Market Players"

MIAMI, FL and CORAL GABLES, FL--(Marketwire - Apr 20, 2011) - Zagada today announces that its Zagada Exchange ( platform is out of beta and ready for seamless Buyer-Provider contracting. Invited corporate buyers and advisors are now able easily post their RFPs in a secure and trusted online space to an elite group of BPO, KPO and contact center service providers across the Caribbean, Mexico, Central and South American Nearshore and the Philippines.

Consulting and advisory firms are also able use the platform as "Authorized Intermediaries" (AIs) by engaging the platform's listed service providers or lease capacity on the platform for staging customized transactions on behalf of their buy-side corporate clients.

The Zagada Exchange offers three core benefits:

  • Ease of use: Buyers will find the platform simple, secure and easy to engage.

  • Benchmark Service Provider Score: Each provider selection is thoroughly evaluated and rated using Zagada's proprietary rating engine. Selected providers secure a seat on the exchange only after achieving a benchmark Service Provider Offering (SPO™) score.

  • Geographic and sector focus: BPO voice (contact center), BPO non-voice, and KPO services across Latin America, Caribbean and Philippines.

"Our 24/7 cloud-based solution is designed to help radically reduce service provider selection search cost, eliminate service provider selection uncertainty, and speed up the selection process for corporate buyers and advisors with a model that serves both buyers and sellers in a neutral space," said Philip Peters, Zagada's CEO.

Corporate service buyers and advisors using the platform are now able to easily register, access the platform, review service provider profiles and scores across ten variables; then select all or specific companies to participate in bids with Request for Proposal (RFP) or short Request for Information (RFI) invitations. Messages are immediately sent to service providers through the Zagada Exchange Notification (ZEN) secure messaging interface.

As a group the 12 elite Zagada Exchange listed service provider companies employ 70,000 workers across 20 locations and generate approximately US$900 million in aggregate revenues. Most are mid-size indigenous growing companies eager to serve more Global 1,000 and mid-size U.S. firms, U.K and Spanish corporate buyers.

Corporate service buyers and advisors are invited to visit, download the introductory brochure, review the site and register to receive a formal invitation.

For more information please contact us directly at 305 322 8156 or 305 529 9028, or by email at

About Zagada Markets

Zagada is a business development analytics firm. The company provides research, indexes, rating and tailor-made advisory services on countries, cities and service suppliers to corporations. The company principally serves the corporate buy-side and is totally focused on delivering sourcing analytics and data on the global outsourcing sector. The company publishes the Nearshore City Location Index™, The Global Outsourcing 100 Equity Index -- the only global equity sector benchmark with Waagstein Research Zagada also publishes its city-specific cost datasets at The company's sourcing blog is widely read across the industry. Please visit Zagada online at

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