SOURCE: enChoice, Inc.

enChoice: Enterprise Content Management Solutions

September 29, 2015 09:30 ET

New enChoice Managed Services Offering Optimizes Performance and Reduces Costs for ECM and ERM Customers

TEMPE, AZ--(Marketwired - September 29, 2015) - enChoice®, Inc. announced today the availability of a new managed services offering for enterprise content management (ECM) and enterprise report management (ERM) systems including IBM® FileNet Content Manager (P8), Image Services, Content Manager OnDemand and ASG/Mobius ViewDirect®. enChoice Managed Services™ provides proactive, end-to-end support and administrative services that maximize uptime, optimize performance and reduce costs while freeing up IT staff to focus on strategic business initiatives.

ECM and ERM systems support critical business operations and processes, yet companies often lack the bandwidth and experience to proactively identify and resolve issues before they impact the organization. enChoice Managed Services enables companies to leverage highly skilled and certified IT resources at a fraction of what it costs for just one experienced full time staff member. According to a research study performed by IDC, companies using managed services for management of day-to-day infrastructure operations reduce costs by as much as 42 percent.*

enChoice Managed Services are available in three packages to suit different needs and budgets. To make working with enChoice as efficient and easy as possible, all managed services customers are provided with a single point of contact that interfaces with multiple vendors to resolve issues when required.

enChoice has delivered ECM and ERM support and administrative services to IBM customers for over 20 years and was IBM's first Certified Primary Support Provider. Serving over 250 companies, enChoice is IBM's largest third party support organization and has regularly received "Excellent" ratings from IBM. enChoice's highly experienced US-based engineers also consistently receive the highest possible satisfaction ratings on enChoice's frequent customer surveys.

"For over five years enChoice has been supporting, administering and monitoring our IBM FileNet P8 system," said Randall Shipman, director -- IT infrastructure, Isola Group. "They have provided quality services that have resulted in high availability to our users at less cost than if we tried to do this internally."

"While companies invest significant time and money into their ECM and ERM systems to improve productivity and optimize operations, they often lack the IT resources required to ensure these critical systems get the continual, proactive support they need to provide the maximum return on investment," said John Emerson, executive vice president, managed services, enChoice. "The cost savings and peace-of-mind enChoice Managed Services delivers makes it the obvious choice for companies struggling with insufficient IT expertise or manpower."

For more information on enChoice Managed Services, visit http://hubs.ly/H01d4Zq0.

About enChoice
enChoice®, Inc. provides enterprise content management (ECM) software solutions that improve time-to-solution, the user experience and backup and recovery service levels. enChoice software solutions are complemented by end-to-end ECM services and a unique "single point of contact" managed services program. The company is recognized industry-wide for its innovative, application-aware solutions for IBM FileNet and IBM Content Manager OnDemand.

Founded in 1993, enChoice is an award-winning IBM Premier Business Partner. Customers include GEICO, Levi's, Noble Energy, TD Bank and US Foods.

*Randy Perry & David Tapper, IDC. "The Business Value of Managed Services," http://ibm.co/1PxTjO4

Attachment Available: http://www.marketwire.com/library/MwGo/2015/9/28/11G060554/Managed-Services-Overview-9-15-715570136755.pdf

Contact Information