April 10, 2007 13:06 ET

New "From the Trenches" Book on Professional Services Tells All

Sharing the Direct, Practical Experiences of More Than 100 Top Professional Service Leaders

SANTA CLARA, CA -- (MARKET WIRE) -- April 10, 2007 -- From "hire the weird" to road warrior tips for maneuvering through blizzard-impacted airports, a new book announced today by PSVillage promises a no-holds barred look at how to build and manage a successful technology professional services organization.

Titled: "Tips from the Trenches: The Collective Wisdom of Over 100 Professional Services Leaders," the free e-book is available for immediate download from the PSVillage website.

Leveraging the substantial experience of these "authors," the tips cover a wide range of practical issues ranging from team-building to the marketing, selling and delivery of services. PSVillage, publisher of the e-book, is the largest on-line community serving professional services and consulting services leaders. OpenAir and QuickArrow are co-sponsors of the book.

"What began as a community project quickly snowballed as more and more people came forward to share their experiences," said PSVillage founder, Terry Jansen. "We knew we had to share these tips with the larger professional services community. The advice is personal, practical and absolutely priceless to anyone managing professional services operations."

"Professional Services is a significant contributor to the bottom line and yet there's so little collective information on how to be successful -- either as an individual contributor or as someone building an organization," said Joe Longo, vice president of services, Selectica, Inc. "People were eager to share their knowledge and, in some cases, their misfortunes. It's a great read."

The downloadable e-book is available at no charge from A hard copy version will be available later this year. Thirty percent of the book proceeds will be donated to Schools for Humanity, a non-profit founded by PSVillage members to build schools for under-privileged children in developing countries.

About PSVillage

PSVillage is an on-line community of nearly 1000 Technology Professional Services Leaders representing over 450 companies. The only networking forum of its kind, PSVillage was founded in 2004 to provide a collaborative forum for Professional Services Leaders to share research, best practices, resources and more. The site hosts a moderated discussion forum, an on-line magazine, job board, benchmarks, Professional Services Automation reviews, a spotlight of members and a variety of free or low-cost services including webinars, white papers, workshops, research and networking events. To learn more, go to

Contact Information

  • Contact:
    Pam Crowley
    Crowley Communications
    (408) 529-9655
    Email Contact