SOURCE: GSX Solutions, Inc.

GSX Solutions, Inc.

March 10, 2015 07:01 ET

New GSX Solutions for Critical Sametime 9 Audio and Video Call Monitoring Now Available

Proactive Monitoring Helps Ensure an Uninterrupted Sametime 9 User Experience

BOSTON, MA--(Marketwired - Mar 10, 2015) - GSX Solutions [www.gsx.com] -- the global leader in proactive, consolidated monitoring and reporting of enterprise collaboration environments, including IBM Domino, Sametime and Traveler, BlackBerry Enterprise Server (BES) and Microsoft unified collaboration platforms -- today announced the release of the latest GSX Monitor & Analyzer with support for critical Sametime 9 audio and video calls. The new release provides proactive monitoring and analysis to help ensure an uninterrupted, unified user experience with instant messaging, online meetings, voice, video and data. A 60-day trial of GSX Monitor & Analyzer for IBM Sametime is now available at http://www.gsx.com/products/gsx-monitor-analyzer-for-sametime.

GSX provides proactive alerts that help Sametime 9 administrators provide a continuous, high-quality user experience. GSX Monitor & Analyzer features for Sametime 9 include:

  • Real-time monitoring with end-user simulation of Sametime's main capabilities, such as instant messaging, online meetings and audio/video calls, testing the connection to the VMCU and the video manager,
  • Real-time troubleshooting of the Sametime environment based on uptime and alert configuration,
  • A consolidated view of all servers,
  • Instant trend and forecast reports on system, usage and infrastructure statistics, such as cluster and server availability, access time and network availability.

"We are very excited about our continuing work with GSX," said Fernando Salazar, distinguished engineer and director of product management for IBM's social communications division. "Adding proactive monitoring and analysis of Sametime 9 not only benefits the hundreds of IBM and GSX joint customers, it is a new opportunity to drive market confidence, including for real-time business communications as a critical component to any organization's system of engagement."

"Real-time social communications have become critical in today's business environment, especially with audio and video components," said Antoine Leboyer, CEO of GSX. "With our proactive monitoring of the Sametime 9 environment, administrators can address issues before they impact the user experience."

GSX Monitor & Analyzer for IBM Sametime now available
You can start a free trial of GSX Monitor & Analyzer for IBM Sametime at http://www.gsx.com/products/gsx-monitor-analyzer-for-sametime, where you can also view videos or request a demo. For more information on GSX solutions and partner opportunities, please visit gsx.com.

About GSX Solutions
GSX Solutions monitors collaboration projects and hundreds of million mailboxes worldwide. Whether on-premises, in the cloud or hybrid, GSX is the global leader in proactive, consolidated analysis and management of enterprise collaboration and messaging environments, including IBM Domino, Sametime and Traveler, BlackBerry Enterprise Server (BES) and Microsoft unified collaboration platforms. For more product information and partner opportunities, please visit www.gsx.com.

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